Sarovar Portico Surajkund

Sarovar Portico Surajkund, Shooting Range Road, Suraj Kund Rd, Block C, Lal Kuan, New Delhi, Haryana 121009

3-star property★ 4.0 · 1,198 reviews analysed
Sarovar Portico Surajkund – photo 1
Sarovar Portico Surajkund – photo 2
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Sarovar Portico Surajkund – photo 4

Gumo's take

Sarovar Portico Surajkund is a 3-star hotel in New Delhi that offers spacious rooms, a restaurant, and a spa, with a focus on weddings and events. Guests frequently praise the food, particularly the breakfast buffet and the culinary skills of Chef Rajan, as well as the helpfulness of staff like Mr. Dagar and Mr. Ankush. However, the property is described as old and in need of maintenance, with recurring complaints about room cleanliness, outdated infrastructure, and inconsistent service. It is best suited for travelers seeking a budget-friendly option with good dining and event facilities, but who can tolerate some dated features.

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How guests rate it

Location
70
Facilities
62
Staff & Service
74
Room Comfort & Cleanliness
58

What guests love

  • Highly praised dining experience, especially the breakfast buffet and the culinary expertise of Chef Rajan.
  • Positive feedback on event management and wedding services, with specific mentions of Mr. Dagar and Mr. Ankush.
  • Spacious rooms and helpful staff, particularly in housekeeping and front desk services.

Worth knowing

  • Recurring complaints about outdated and poorly maintained rooms, including issues with cleanliness, broken fixtures, and strong odors.
  • Mixed reviews on service quality, with some guests reporting slow or unresponsive staff and poor management behavior.
  • Location is somewhat remote, with some guests noting it is 'a little away from the main city' and difficult to reach from certain areas.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Air conditioning
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Spa

Common questions

Is the breakfast at Sarovar Portico Surajkund highly rated?

Yes, guests frequently praise the breakfast buffet and the culinary skills of Chef Rajan, with positive sentiment reported 30 times for breakfast and 62 times for dining overall.

What are the main concerns about the hotel's condition?

The hotel is described as old and in need of maintenance, with recurring complaints about room cleanliness, outdated infrastructure, and broken fixtures, noted in both the summary and the property sentiment breakdown (negative=55).

Does the hotel have facilities for weddings and events?

Yes, the hotel is well-regarded for weddings and events, with positive feedback on its event management services and specific mentions of Mr. Dagar and Mr. Ankush. It is also featured in Google as one of the wedding hotels in Delhi NCR.

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