Sarovar Portico Surajkund
Sarovar Portico Surajkund, Shooting Range Road, Suraj Kund Rd, Block C, Lal Kuan, New Delhi, Haryana 121009
Gumo's take
Sarovar Portico Surajkund is a 3-star hotel in New Delhi known for its wedding and banquet facilities, spacious rooms, and strong service reputation. Guests frequently praise the food, particularly the breakfast buffet and the culinary skills of chefs like Rajan and Bhumika. The hotel is praised for its friendly and helpful staff, especially in housekeeping and front desk roles. However, recurring complaints about outdated infrastructure, cleanliness issues in some rooms and bathrooms, and inconsistent maintenance suggest the property is in need of a major overhaul.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 65
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 62
What guests love
- Highly praised staff service, particularly in housekeeping and front desk roles, with many guests mentioning specific staff members like Mr. Dagar, Mr. Rajan, and Ms. Anuradha.
- Excellent food and dining experience, especially the breakfast buffet and multi-cuisine restaurant, with specific praise for the quality and variety of dishes.
- Popular for weddings and events, with positive feedback on the banquet halls and event coordination, particularly by Mr. Dagar and Mr. Ankush.
Worth knowing
- Outdated infrastructure and maintenance issues, with multiple reviews mentioning old furniture, broken fixtures, and a general sense of wear and tear.
- Cleanliness concerns in some rooms and bathrooms, including reports of lingering odors, dirty towels, and poor hygiene in certain areas.
- Inconsistent air conditioning and noise issues, with some guests reporting malfunctioning units and a lack of quiet in the rooms.
- Location is somewhat remote, with limited nearby amenities and some guests noting that it is not as convenient as other hotels in the Sarovar chain.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Spa
Common questions
What are the key strengths of Sarovar Portico Surajkund?
The hotel is highly praised for its staff service, particularly in housekeeping and front desk roles, and for its excellent food and dining experience, especially the breakfast buffet and multi-cuisine restaurant. Guests also appreciate the hotel's popularity for weddings and events, with positive feedback on the banquet halls and event coordination.
Are there any notable issues with the hotel's infrastructure or cleanliness?
Yes, there are recurring complaints about outdated infrastructure, including old furniture and broken fixtures, as well as cleanliness issues in some rooms and bathrooms, such as lingering odors and poor hygiene. These suggest the property may need a major overhaul.
What amenities are available at Sarovar Portico Surajkund?
The hotel offers free Wi-Fi, 24-hour front desk, full-service laundry, free parking, an airport shuttle (for an extra charge), local shuttle, accessible facilities, air conditioning, a restaurant, room service, a free breakfast buffet, a pool, and a spa.
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