Sheraton New Delhi Hotel
Sheraton New Delhi Hotel, Saket District Centre, District Centre, Sector 6, Saket, New Delhi, Delhi 110017
Gumo's take
The Sheraton New Delhi Hotel is a 5-star luxury property known for its refined rooms, excellent service, and convenient location near the Select Citywalk mall and major Delhi landmarks. Guests consistently praise the cleanliness, spaciousness, and comfort of the rooms, as well as the professionalism and attentiveness of the staff, particularly individuals like Arnie Khanna and Sonam. The hotel's dining options, including the breakfast buffet and Indian cuisine, are also highly appreciated. While the hotel is ideal for both business and leisure travelers, some guests have noted occasional inconsistencies in service and minor facility limitations.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Highly praised service with many guests highlighting the professionalism and attentiveness of staff members like Arnie Khanna and Sonam.
- Excellent breakfast buffet and dining options, with frequent mentions of fresh, high-quality food and variety.
- Clean, spacious, and well-maintained rooms with a comfortable and luxurious ambiance.
Worth knowing
- Some guests reported inconsistencies in service, including slow or unresponsive staff in certain areas like the restaurant and front desk.
- A few reviews mentioned issues with room upgrades for Marriott Bonvoy members and a lack of communication regarding availability.
- Minor complaints about gym size, construction noise, and repetitive food options during longer stays.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Kid-friendly
- Activities for kids
- Outdoor pool
- Lifeguard
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Bar
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Car rental onsite
- Accessible
- Accessible elevator
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
Common questions
Is the Sheraton New Delhi Hotel suitable for families with children?
Yes, the hotel is kid-friendly and offers activities for children, making it a suitable choice for families. Reviews also indicate a positive family experience, with 149 positive mentions related to family stays.
What are the dining options like at the Sheraton New Delhi Hotel?
The hotel is highly praised for its dining options, including a breakfast buffet and Indian cuisine. Guests frequently mention the fresh, high-quality food and variety, with 1227 positive reviews related to dining.
How is the service quality at the Sheraton New Delhi Hotel?
The service is generally excellent, with 3230 positive mentions, and guests often highlight the professionalism and attentiveness of staff members like Arnie Khanna and Sonam. However, there are occasional reports of inconsistencies in service, particularly in the restaurant and front desk areas.
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