Shivdev New Delhi Railway Station
Shivdev New Delhi Railway Station, 851822, Arakashan Rd, behind Sheila Cinema, Arya Nagar, Paharganj, Delhi, 110055
Gumo's take
Shivdev New Delhi Railway Station is a budget hotel near the railway station and major Delhi landmarks, offering 24-hour room service and a pool. However, it is plagued by recurring complaints about unclean rooms, poor maintenance, and unprofessional staff behavior. Guests frequently report issues with pests, broken facilities, and a lack of basic amenities like hot water and functioning air conditioning. While its central location is a plus, the overall experience is marred by consistent negative feedback, particularly from international and family travelers.
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Research this stayHow guests rate it
- Location
- 60
- Facilities
- 35
- Staff & Service
- 25
- Room Comfort & Cleanliness
- 28
What guests love
- Convenient location near New Delhi Railway Station and major attractions like Jama Masjid and Red Fort.
- 24-hour room service, a rare feature in the area.
Worth knowing
- Recurring complaints about unclean and poorly maintained rooms, including bed bugs, cockroaches, and broken fixtures.
- Poor staff behavior, with multiple reports of rudeness, unresponsiveness, and unprofessional conduct.
- Issues with amenities like non-functional air conditioning, lack of hot water, and broken TVs.
- Lack of room keys, requiring guests to rely on staff for access, which adds to the inconvenience.
Amenities
- Wi-Fi (free)
- NFC mobile payments
- Cash
- Kid-friendly
- Doctor on call
- English
- Hindi
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Wake up calls
- Housekeeping (daily)
- Pool
- Air conditioning
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
No, the hotel has recurring complaints about unclean rooms, poor maintenance, and issues like bed bugs and cockroaches. Many guests report broken fixtures and a lack of basic amenities like hot water and functioning air conditioning.
How is the service at Shivdev New Delhi Railway Station?
The service has received significant negative feedback, with reports of rudeness, unresponsiveness, and unprofessional behavior from staff. While 24-hour room service is available, the overall service experience is often unsatisfactory.
Does the hotel have air conditioning and hot water?
No, there are frequent reports of non-functional air conditioning and lack of hot water in the rooms, which can be a major inconvenience for guests.
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