SM PALACE
Plot No. 58, Pocket, SM PALACE, Plot No. 58, Pocket 1, Jasola Vihar, 1, Jasola Vihar, New Delhi, Delhi 110025
Gumo's take
SM PALACE is a mid-range hotel in New Delhi known for its cleanliness, friendly and helpful staff, and proximity to Apollo Hospital and other key landmarks like the Lotus Temple. It is particularly favored by medical tourists and families due to its 24-hour front desk, shared kitchen, and room service. Guests consistently praise the hospitality and service quality, though some note minor issues with room ventilation and cleanliness in certain areas. The hotel is described as a safe, comfortable, and affordable option for both short and long stays.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 75
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff and service, with many guests noting the helpful and cooperative nature of the front desk and other hotel personnel.
- Clean and well-maintained rooms, with several reviews highlighting the cleanliness and comfort of the accommodations.
- Proximity to Apollo Hospital and other major landmarks, making it a convenient choice for medical tourists and travelers.
Worth knowing
- Some guests reported issues with room ventilation and noise from the lift machinery, affecting comfort.
- A few reviews mentioned cleanliness concerns in specific areas, such as the bathroom and kitchen, with one guest noting the presence of cockroaches.
- Mobile network and Wi-Fi connectivity were described as subpar in some reviews.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Room service
- Breakfast (free)
- Kid-friendly
- Parking
- Local shuttle
- Pet-friendly
Common questions
Is the hotel staff helpful and friendly?
Yes, the hotel is highly praised for its staff and service, with 58 positive reviews specifically highlighting the helpful and cooperative nature of the front desk and other personnel.
Is there a kitchen available for guests to use?
Yes, the hotel features a shared kitchen, and guests have given positive feedback about its availability and functionality, with 6 positive reviews on the topic.
How is the cleanliness of the hotel rooms and facilities?
The rooms are generally clean and well-maintained, with 26 positive reviews on cleanliness. However, some guests noted minor issues in specific areas like the bathroom and kitchen, including a mention of cockroaches.
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