Staybook Hotel Jai Balaji New Delhi Railway Station
Staybook Hotel Jai Balaji New Delhi Railway Station, 9918, Street No. 5, Multani Dhanda, Paharganj, Delhi, New Delhi, Delhi 110055
Gumo's take
Staybook Hotel Jai Balaji New Delhi Railway Station is a budget-friendly hotel catering to travelers seeking affordability and basic amenities near the railway station. While praised for its location and the hospitality of key staff members like Mr. Nagendra and Mr. Kumar, the hotel faces significant challenges in room cleanliness, maintenance, and overall guest satisfaction. Despite a high aggregate rating of 4.1/5, the sentiment data reveals a stark divide between positive and negative experiences, with recurring complaints about unclean rooms, faulty infrastructure, and misleading online representations.
Get your personal match score
Run a live research on Staybook Hotel Jai Balaji New Delhi Railway Station — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 80
- Facilities
- 52
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 48
What guests love
- Highly praised staff members like Mr. Nagendra and Mr. Kumar for their helpful and friendly service.
- Convenient location near the railway station and public transit, with a 14-minute walk to the nearest stop.
- 24-hour room service and in-house restaurant, which are rare in the area.
Worth knowing
- Frequent complaints about unclean and poorly maintained rooms, including dirty sheets, cockroach infestations, and broken fixtures.
- Issues with amenities like non-functional AC units, faulty bathroom fixtures, and lack of hot water.
- Mixed sentiment around dining and breakfast quality, with some guests reporting poor food hygiene and taste.
- Accusations of misleading online representations and unprofessional behavior, including forced payment methods and fake reviews.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Activities for kids
- Parking (extra charge)
- EV charger
- Airport shuttle (extra charge)
- Private car service
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Restaurant
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Vending machines
- Bicycle rental (extra charge)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Accessible
- Accessible parking
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness, with 108 negative mentions and only 36 positive ones. Guests have reported issues such as unclean rooms, cockroach infestations, and broken fixtures, indicating significant challenges in maintenance and hygiene.
How is the service quality at Staybook Hotel Jai Balaji New Delhi Railway Station?
The service quality is generally positive, with 205 positive mentions and 140 negative ones. Key staff members like Mr. Nagendra and Mr. Kumar are highly praised for their helpful and friendly service, though some guests have reported unprofessional behavior.
Does the hotel have air conditioning and hot water in the rooms?
There are significant issues with air conditioning and hot water. The hotel has 56 negative mentions for AC and 102 for bathroom issues, including faulty fixtures and lack of hot water, indicating unreliable performance in these amenities.
People also searched for
Super Townhouse by OYO Rohini Sector 23
New Delhi
★ 3.6 (176,600 reviews analysed)
Super Townhouse Rohini Sector 23 is a budget-friendly 3-star hotel in New Delhi, offering modern and clean…
Hotel Shanti Villa
New Delhi
★ 4.1 (176,600 reviews analysed)
Hotel Shanti Villa- New Delhi Railway Station is a 3-star hotel located in the bustling Chuna Mandi area of Pahar Gunj…
Super OYO Hotel J P Inn Near Patel Nagar Metro Station
New Delhi
★ 3.3 (176,600 reviews analysed)
Super OYO Hotel J P Inn Near Patel Nagar Metro Station is a budget-friendly hotel located in East Patel Nagar, New…
Hotel KK Casa opposite New Delhi Railway station
New Delhi
★ 4.8 (175,400 reviews analysed)
Hotel K K Casa Near New Delhi Railway Station is a 4-star hotel located in the heart of New Delhi, offering easy access…
Hotel The Glory I
New Delhi
★ 4.3 (157,200 reviews analysed)
Hotel The Glory Near Delhi IGI Airport is a budget-friendly hotel located in New Delhi, ideal for travelers seeking…
Minimalist Poshtel & Suites
New Delhi
★ 4.0 (157,200 reviews analysed)
Highly recommended for solo travelers and backpackers seeking a social and well-designed stay. This poshtel excels in…