The Imperial New Delhi

The Imperial New Delhi, Janpath Ln, Janpath, Connaught Place, New Delhi, Delhi 110001

5-star property 4.7 · 8,980 reviews analysed
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Gumo's take

The Imperial New Delhi is a historic Art Deco luxury hotel renowned for its colonial-era charm, exceptional service, and elegant ambiance. Guests consistently praise the staff's warmth and professionalism, the hotel's cleanliness, and the quality of dining experiences, particularly at the Spice Route and 1911 Restaurant. It is ideal for travelers seeking a blend of heritage and modern comfort, with a prime location near Connaught Place and major Delhi landmarks. While the property is well-maintained and spacious, a few guests noted minor issues with food consistency and room amenities.

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How guests rate it

Location
90
Facilities
88
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Exceptional staff service with personalized and attentive hospitality, as highlighted in numerous reviews and the 'service' topic sentiment (positive=720).
  • Highly praised dining experiences, particularly at the Spice Route and 1911 Restaurant, with positive sentiment in 'Dining' (positive=430) and 'Restaurant' (positive=33).
  • Strong historical and architectural appeal, with guests frequently noting the hotel's colonial charm and art collection.

Worth knowing

  • Some guests reported inconsistencies in food quality, particularly at the 1911 Restaurant, with negative sentiment in 'Dining' (negative=48).
  • A few reviews mentioned minor issues with room amenities, such as fluctuating shower temperatures and dated TV placements.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Outdoor pool
  • Hot tub
  • Fitness center
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Microwave in some rooms
  • Coffee maker in some rooms
  • Minibar

Common questions

What are the hotel's dining options and are they highly rated?

The hotel features the Spice Route and 1911 Restaurant, both of which are highly praised for their gourmet dining experiences. However, a few guests noted some inconsistencies in food quality, particularly at the 1911 Restaurant.

How is the service quality at The Imperial New Delhi?

The service is consistently praised by guests, with a strong positive sentiment of 720 positive reviews. The staff is known for being warm, professional, and personalized in their hospitality.

Does the hotel offer breakfast, and is it well-regarded?

Yes, the hotel offers breakfast, including a breakfast buffet. Guests have positively reviewed the breakfast experience, with 120 positive sentiments recorded, though there are some negative comments as well.

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