The Metropolitan Hotel & Spa

The Metropolitan Hotel & Spa, THE METROPOLITAN HOTEL, Sector 4, Gole Market, New Delhi, Delhi 110001

4.2 · 6,226 reviews analysed
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Gumo's take

The Metropolitan Hotel & Spa in New Delhi is a centrally located property known for its friendly and attentive staff, particularly in housekeeping and front desk roles. While the hotel is praised for its cleanliness, comfort, and proximity to Connaught Place and local attractions, many guests note that the rooms and facilities are dated or in need of modernization. The hotel is best suited for travelers prioritizing location and service over luxury, with a strong breakfast offering and a peaceful atmosphere despite its central location.

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How guests rate it

Location
92
Facilities
65
Staff & Service
88
Room Comfort & Cleanliness
72

What guests love

  • Exceptional staff service, particularly from housekeeping and front desk personnel like Nanak Rathore and Jiya, who are frequently praised for their attentiveness and friendliness.
  • Strong breakfast offerings with a wide variety of options, including both Indian and continental dishes.
  • Convenient central location near Connaught Place, Gurudwara Bangla Sahib, and Gole Market, making it ideal for tourists and business travelers.

Worth knowing

  • Rooms and common areas are often described as outdated, with some guests noting small, dated rooms and a need for renovation.
  • Wi-Fi is frequently criticized for being slow, unreliable, and limited to two fixed devices per room.
  • Some dining experiences are subpar, with complaints about bland or overpriced food, particularly in the Japanese restaurant and spa offerings.
  • A few guests reported issues with cleanliness, including mold, foul odors, and cockroach sightings, though these are less common.

Amenities

  • Wi-Fi (free)
  • Boutique shopping
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Business center
  • Meeting rooms
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Outdoor pool
  • Hot tub
  • Fitness center
  • Sauna
  • Spa
  • Hair salon
  • Air conditioning
  • Coffee maker
  • Minibar

Common questions

Is the hotel's location convenient for exploring New Delhi?

Yes, the hotel is centrally located near Connaught Place, Gurudwara Bangla Sahib, and Gole Market, making it ideal for both tourists and business travelers.

How is the hotel's breakfast offering?

The hotel is known for its strong breakfast offerings, with a wide variety of options including both Indian and continental dishes.

Are there any issues with the hotel's Wi-Fi service?

Yes, the Wi-Fi is frequently criticized for being slow, unreliable, and limited to two fixed devices per room.

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