The Oakland Plaza Hotel Nehru Place

The Oakland Plaza Hotel Nehru Place, Cc 27, Block G, Nehru Enclave, Kalkaji, New Delhi, Delhi 110019

4.0 · 454 reviews analysed
The Oakland Plaza Hotel Nehru Place – photo 1
The Oakland Plaza Hotel Nehru Place – photo 2
The Oakland Plaza Hotel Nehru Place – photo 3
The Oakland Plaza Hotel Nehru Place – photo 4

Gumo's take

The Oakland Plaza Hotel in Nehru Place, New Delhi, is a mid-range hotel that offers a convenient location near the metro and local markets. While some guests praise its attentive staff, cleanliness, and spacious rooms, others highlight recurring issues with maintenance, hygiene, and outdated facilities. The hotel appears to be a mixed bag, with a strong focus on service and location but inconsistent room quality and amenities. It suits budget-conscious travelers or those prioritizing proximity to Nehru Place, but may not meet expectations for comfort or modernity.

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How guests rate it

Location
85
Facilities
65
Staff & Service
78
Room Comfort & Cleanliness
62

What guests love

  • Attentive and helpful staff, with several guests specifically mentioning courteous and prompt service from front desk and room service personnel.
  • Convenient location near Nehru Place metro station and local markets, making it ideal for business or shopping trips.
  • Clean and spacious rooms in some cases, with a few guests describing them as well-maintained and comfortable.

Worth knowing

  • Recurring complaints about poor hygiene, including stained bed linens, unclean bathrooms, and fungal growth due to water leaks.
  • Outdated and poorly maintained rooms in many cases, with issues like broken fixtures, non-functional hot water, and old furniture.
  • Inconsistent service and amenities, with some guests reporting poor breakfast options, lack of in-house dining, and issues with room allocation and billing.
  • Noise and privacy concerns, including rooms adjacent to kitchens and malfunctioning locks.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Table service
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Doctor on call
  • Not accessible
  • Air conditioning
  • Refrigerator in some rooms
  • Coffee maker

Common questions

Is the hotel located near public transportation and local markets?

Yes, the hotel is conveniently located near the Nehru Place metro station and local markets, making it ideal for business or shopping trips.

What are the common guest complaints about the hotel's rooms?

Guests have reported recurring issues with poor hygiene, including stained bed linens, unclean bathrooms, and fungal growth due to water leaks, as well as outdated and poorly maintained rooms with broken fixtures and non-functional hot water.

How is the service quality at the Oakland Plaza Hotel?

The service is generally praised, with several guests highlighting the attentive and helpful staff, particularly at the front desk and for room service.

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