The Oberoi, New Delhi

The Oberoi, New Delhi, Dr Zakir Hussain Marg, Delhi Golf Club, Golf Links, New Delhi, Delhi 110003

★ 4.6 · 11,871 reviews analysed
The Oberoi, New Delhi – photo 1
The Oberoi, New Delhi – photo 2
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The Oberoi, New Delhi – photo 4

Gumo's take

The Oberoi, New Delhi is a high-end luxury hotel renowned for its exceptional service, elegant accommodations, and prime location near major landmarks like Humayun’s Tomb and India Gate. Guests consistently praise the staff for their attentiveness and personal touch, the cleanliness and comfort of the rooms, and the quality of the dining experience, particularly at the Chinese restaurant Baoshuan and the rooftop bar Cirrus. The hotel is ideal for both business and leisure travelers seeking a refined, luxurious stay in the heart of the city.

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How guests rate it

Location
88
Facilities
91
Staff & Service
96
Room Comfort & Cleanliness
94

What guests love

  • Outstanding service with staff frequently described as attentive, courteous, and proactive in anticipating guest needs.
  • High-quality dining experiences, particularly at the Chinese restaurant and the breakfast buffet, with multiple reviews highlighting exceptional food quality and presentation.
  • Well-maintained and luxurious rooms with modern amenities, including spa-like bathrooms and thoughtful in-room touches such as custom pillows and toys for children.

Worth knowing

  • A few guests reported issues with parking, including uncovered parking and poor cleanliness of vehicles after valet service.
  • One guest mentioned a negative experience with the concierge, citing unresponsiveness and miscommunication prior to their arrival.
  • A small number of reviews raised concerns about food safety and hygiene, including an incident involving an insect found in a dish.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Private car service (extra charge)
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Hindi
  • Private bathroom in some rooms
  • Bathtub
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Golf
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Pool
  • Indoor pool
  • Outdoor pool
  • Lifeguard
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen
  • Refrigerator
  • Microwave
  • Coffee maker
  • Minibar

Common questions

What are the key strengths of The Oberoi, New Delhi?

The Oberoi, New Delhi is known for its outstanding service, with staff frequently described as attentive and proactive. Guests also praise the high-quality dining experiences, particularly at the Chinese restaurant Baoshuan and the breakfast buffet, as well as the luxurious, well-maintained rooms with modern amenities.

Are there any limitations or issues reported by guests?

A few guests reported issues with parking, including uncovered parking and poor vehicle cleanliness after valet service. There were also a small number of concerns about food safety and hygiene, including an incident involving an insect found in a dish, and one guest mentioned a negative experience with the concierge.

What amenities are available at The Oberoi, New Delhi?

The hotel offers a wide range of amenities, including free Wi-Fi, 24-hour front desk service, concierge, currency exchange, laundry services, elevators, wake-up calls, and free parking options including valet and self-parking. Additional services include EV charging, car rental, and housekeeping with turndown service.

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