The Orion Express - Kailash Colony
The Orion Express - Kailash Colony, A-20, near Kailash Colony Metro Station, Kailash Colony, Block A, Greater Kailash, New Delhi, Delhi 110048
Gumo's take
The Orion Express - Kailash Colony is a mid-range hotel in a prime location near the Kailash Colony metro station and major Delhi landmarks. It is known for its 24-hour room service, breakfast buffet, and friendly, attentive staff, particularly individuals like Mr. Harsh, Mr. Ayaz, and Mr. Harvinder Singh, who are frequently praised for their service. While the hotel receives strong marks for hospitality and location, some guests report inconsistencies in room quality and cleanliness, with complaints about outdated facilities and misleading online imagery. It suits travelers seeking convenience and good service, though may not meet expectations for luxury or consistent in-room standards.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 68
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 65
What guests love
- 24-hour room service and breakfast buffet are consistently praised for quality and availability
- Staff, including Mr. Harsh, Mr. Ayaz, and Mr. Harvinder Singh, are frequently highlighted for their helpful, polite, and responsive service
- Strategic location near Kailash Colony metro station and major Delhi attractions like Lotus Temple and India Gate
Worth knowing
- Room quality and cleanliness are inconsistent, with complaints about small, outdated rooms, poor maintenance, and misleading online photos
- Facilities like elevators, air conditioning, and bathrooms are reported to be in poor condition or non-functional in some cases
- Some guests report safety and privacy concerns, particularly for solo women travelers, citing lack of locks and unprofessional behavior
Amenities
- Wi-Fi (extra charge)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Checks
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- English
- Hindi
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Not accessible
- Air conditioning
- Refrigerator in some rooms
Common questions
Does the hotel offer 24-hour room service, and is it highly rated?
Yes, The Orion Express - Kailash Colony offers 24-hour room service, and it is consistently praised by guests for its quality and availability.
What are the main concerns regarding the hotel's room quality and cleanliness?
Some guests have reported inconsistencies in room quality and cleanliness, including outdated facilities, poor maintenance, and misleading online imagery. Issues with small rooms and non-functional amenities like air conditioning and bathrooms have also been noted.
How is the hotel's location, and what nearby attractions are within reach?
The hotel is strategically located near the Kailash Colony metro station and is within a 9-minute drive of the Lotus Temple. It is also just a 1-minute walk from the nearest public transit, making it convenient for exploring Delhi.
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