The Pinaki Residency
The Pinaki Residency, E-2/5, Block E, Malviya Nagar, New Delhi, Delhi 110017
Gumo's take
The Pinaki Residency in New Delhi is a budget-friendly accommodation with a 3.1/5 rating based on 222 Google reviews. While it offers basic amenities like Wi-Fi, air conditioning in some rooms, and 24-hour front desk service, the hotel is marked by a highly polarized guest experience. Positive reviews highlight cleanliness and helpful staff, while a significant number of negative reviews cite uncooperative staff, poor room conditions, unhygienic environments, and issues with overcharging or denied bookings. It appears to be more suited for solo travelers seeking a short stay rather than families or couples, given the recurring safety and cleanliness concerns.
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Research this stayHow guests rate it
- Location
- 58
- Facilities
- 42
- Staff & Service
- 35
- Room Comfort & Cleanliness
- 38
What guests love
- A few guests praised the cleanliness of the rooms and the helpfulness of specific staff members, such as Sanju and Pankaj.
- The hotel is located in a convenient area with easy access to local markets and is just a 6-minute drive from Select Citywalk.
Worth knowing
- Numerous guests reported uncooperative and rude staff, including cases of staff being intoxicated or threatening guests.
- Rooms were frequently described as unclean, with broken fixtures, poor ventilation, and unpleasant odors.
- Multiple guests were overcharged or denied access to their booked rooms, with some being asked to pay extra on arrival despite online payments.
- The hotel's location was sometimes misleading, with guests reporting difficulty finding the property and concerns about safety, especially for women.
Amenities
- Wi-Fi
- Smoke-free property
- Air conditioning in some rooms
- Kitchen
- Room service
- Front desk (24 hour)
Common questions
What do guests commonly say about the service at The Pinaki Residency?
Guests have mixed experiences with the service, with 24 positive and 25 negative reviews. Some guests praised specific staff members like Sanju and Pankaj, while others reported uncooperative, rude, or even intoxicated staff.
How is the cleanliness of the hotel according to guest reviews?
Cleanliness has mixed reviews, with 6 positive and 6 negative comments. Some guests found the rooms clean, while others reported unhygienic conditions, unpleasant odors, and broken fixtures.
Is The Pinaki Residency a good option for families?
The hotel appears to be more suited for solo travelers rather than families or couples. Several negative reviews mention safety and cleanliness concerns, and there are 5 negative reviews specifically tagged under 'Family'.
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