The Prime Delhi

The Prime Delhi, 2352-54, Chuna Mandi, Paharganj, New Delhi, Delhi 110055

3.7 · 743 reviews analysed
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Gumo's take

The Prime Delhi is a mid-range hotel in New Delhi with a 3.7/5 aggregate rating, known for its central location in Paharganj and its rooftop dining experience. While some guests praise the cleanliness of rooms, helpful staff, and good food, others report significant issues with noise, poor maintenance, and aggressive upselling of tours. The hotel is best suited for budget-conscious travelers who prioritize location over luxury and are prepared to navigate a busy, noisy neighborhood.

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How guests rate it

Location
68
Facilities
52
Staff & Service
63
Room Comfort & Cleanliness
58

What guests love

  • Helpful and friendly staff, particularly in arranging tours and airport transfers.
  • Clean and modern rooms with comfortable beds, as noted by several guests.
  • Rooftop restaurant with good food and views, praised by multiple reviewers.

Worth knowing

  • Significant noise issues from both the outside environment and within the hotel, including loud music and construction.
  • Poor maintenance and cleanliness in some rooms, with reports of stained linens, broken fixtures, and mold.
  • Aggressive upselling of tours and taxi services at inflated prices, leading to multiple complaints.
  • Unreliable Wi-Fi and limited hot water availability, affecting guest comfort.

Amenities

  • Wi-Fi (free)
  • Public internet workstation
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Local shuttle
  • Restaurant
  • Room service
  • Breakfast (free)
  • Pool
  • Hot tub
  • Air conditioning
  • Kitchen

Common questions

Is the hotel's location convenient for exploring New Delhi?

Yes, The Prime Delhi is centrally located in Paharganj, an area known for its accessibility. It is an 8-minute drive to Gurudwara Bangla Sahib and an 8-minute walk to the nearest public transit, making it convenient for travelers.

How is the service quality at The Prime Delhi?

The service is generally praised, with guests mentioning it 57 times in reviews. While there are some negative reports, the overall sentiment is positive, with 141 positive mentions versus 69 negative ones, particularly regarding staff helpfulness with tours and transfers.

Are the rooms at The Prime Delhi clean and well-maintained?

Opinions are mixed. Some guests praise the cleanliness and modern rooms, but others report issues like stained linens, broken fixtures, and mold. The overall sentiment is slightly positive (135 positive vs. 52 negative reviews), but maintenance can be inconsistent.

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