The Royal Residency Hotel
The Royal Residency Hotel, C-669, New Friends Colony, C V Raman Marg, Main Road, New Delhi, Delhi 110025
Gumo's take
The Royal Residency Hotel in New Delhi is a budget-oriented property with a mixed reputation. While some guests praise its location near major landmarks and the friendliness of certain staff members, many reviews highlight poor maintenance, unclean rooms, and inconsistent service. The hotel appears to cater to budget travelers who prioritize location over comfort, but it struggles to meet expectations for cleanliness, amenities, and staff professionalism.
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Research this stayHow guests rate it
- Location
- 62
- Facilities
- 38
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 32
What guests love
- The hotel is praised for its convenient location, particularly for travelers near Nizamuddin Train Station and Fortis Hospital.
- Some guests note that the staff, particularly Naveen and Praveen, are helpful and courteous.
Worth knowing
- Rooms are frequently described as dirty, poorly maintained, and lacking basic amenities like soap, hot water, and functioning TVs.
- Staff behavior is often criticized as unprofessional, unhelpful, or rude, with reports of poor communication and unresponsiveness.
- Facilities are outdated and in need of renovation, with complaints about unhygienic kitchens, broken fixtures, and lack of modern amenities.
- The hotel has a history of misleading guests about room quality and breakfast options, especially for online bookings.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast (free)
- Kid-friendly
- Parking (free)
- Transfer
- Local shuttle
Common questions
Is The Royal Residency Hotel in New Delhi clean and well-maintained?
No, many guests report that the rooms are frequently dirty, poorly maintained, and lack basic amenities like soap, hot water, and functioning TVs. The hotel also has complaints about unhygienic kitchens and broken fixtures.
What are the main positives of staying at The Royal Residency Hotel?
The hotel is praised for its convenient location, especially for those near Nizamuddin Train Station and Fortis Hospital. Some guests also note that certain staff members, like Naveen and Praveen, are helpful and courteous.
Can I expect good service from the staff at The Royal Residency Hotel?
Staff behavior is often criticized as unprofessional, unhelpful, or rude. There are reports of poor communication and unresponsiveness, though a few guests have had positive interactions with specific staff members.
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