The Suryaa New Delhi
The Suryaa New Delhi, MMA Rd, New Friends Colony, New Delhi, Delhi 110025
Gumo's take
The Suryaa New Delhi is a 5-star hotel known for its upscale accommodations, wellness amenities, and strong hospitality. It is particularly praised for its spacious rooms, excellent dining options, and attentive service, with guests frequently highlighting the breakfast buffet and the professionalism of staff like Rishabh, Ritik, and Alisha. While the hotel is conveniently located near major Delhi attractions like the Lotus Temple and offers a range of facilities including a pool, spa, and fitness center, some guests have noted issues with noise from the nightclub and inconsistencies in service quality.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 82
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised service, with guests frequently mentioning exceptional staff responsiveness and kindness, especially during emergencies or special requests.
- Excellent dining and breakfast options, with multiple restaurants and a well-regarded buffet that offers a wide variety of local and international dishes.
- Well-maintained facilities including a large swimming pool, spa, and fitness center, with guests noting the cleanliness and quality of these amenities.
Worth knowing
- Noise from the in-house nightclub, particularly the loud bass, has disrupted sleep for several guests, with complaints about insufficient soundproofing.
- Some guests reported inconsistencies in room cleanliness and maintenance, including outdated furniture, poor air conditioning control, and dust accumulation.
- A few negative reviews highlighted unprofessional or rude behavior from certain staff members, particularly at the front desk and during check-in/check-out.
Amenities
- Wi-Fi (free)
- Game room
- Front desk (24 hour)
- Full-service laundry
- Pool
- Hot tub
- Fitness center
- Sauna
- Spa
- Hair salon
- Business center
- Air conditioning
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
Common questions
Is the breakfast buffet at The Suryaa New Delhi highly rated?
Yes, the breakfast buffet is highly praised by guests, with 319 positive mentions and only 62 negative reviews, indicating a generally favorable dining experience.
Are there any noise issues I should be aware of at The Suryaa New Delhi?
Some guests have reported noise issues from the in-house nightclub, particularly loud bass disrupting sleep, due to insufficient soundproofing.
How is the service quality at The Suryaa New Delhi?
The service is generally highly praised, with 1226 positive mentions, though there are 325 negative reviews, including reports of unprofessional behavior from some front desk staff.
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