The Viking hotel

The Viking hotel, Metro Station, 2355-56-57, Rajguru Marg, near Rama Krishna Ashram Marg, Chuna Mandi, Paharganj, New Delhi, Delhi 110055

4.5 · 318 reviews analysed
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Gumo's take

The Viking Hotel in New Delhi is a budget-friendly property known for its warm hospitality and attentive staff, particularly praised for the exceptional service of its managers, including Mr. Ranjeet Singh and Mr. Krishna. Guests frequently highlight the cleanliness of the rooms, modern amenities, and the hotel’s proximity to the city center and shopping areas. While the hotel has undergone recent renovations and is described as modern and comfortable, some guests have noted issues with housekeeping, room availability, and occasional lapses in service reliability.

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How guests rate it

Location
78
Facilities
82
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Outstanding hospitality and service from staff, especially managers like Mr. Ranjeet Singh and Mr. Krishna, who are frequently praised for their kindness and attentiveness.
  • Clean, modern, and well-maintained rooms with positive feedback on hygiene and comfort.
  • Strategic location near the city center and main market, with easy access to local restaurants and shopping.

Worth knowing

  • Occasional issues with housekeeping, including reports of unclean rooms, lack of hot water, and poor maintenance during renovations.
  • Unreliable booking and check-in processes, with some guests reporting last-minute cancellations and strict check-in policies.
  • Noise and lack of privacy in some rooms due to proximity to busy streets and absence of windows or balconies in certain rooms.
  • Mixed reviews on facilities, with some guests noting slow breakfast service, lack of seating, and incomplete renovation work.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Doctor on call
  • Air conditioning
  • Coffee maker
  • Restaurant
  • Table service
  • Room service (24 hour)
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Parking (free)
  • Not accessible
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Is The Viking Hotel in New Delhi clean and well-maintained?

The Viking Hotel is generally clean and modern, with positive feedback on room hygiene and comfort. However, some guests have reported occasional housekeeping issues, such as unclean rooms and problems with hot water or maintenance during renovations.

What are the main issues guests have reported with The Viking Hotel?

Some guests have noted issues with housekeeping, room availability, and service reliability. There have also been reports of noise in certain rooms and slow breakfast service, along with incomplete renovation work affecting guest experience.

How is the service quality at The Viking Hotel?

The Viking Hotel is known for its warm hospitality and attentive staff, particularly praised for the service of managers like Mr. Ranjeet Singh and Mr. Krishna. However, there have been occasional lapses in service reliability, including issues with booking and check-in processes.

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