Super Townhouse Karol Bagh Formerly Hotel Unistar
Super Townhouse Karol Bagh Formerly Hotel Unistar, Block Q, Plot No. 8, Desh Bandhu Gupta Rd, Block 44Q, Christian Colony, Karol Bagh, New Delhi, Delhi, 110005
Gumo's take
Super Townhouse Karol Bagh Formerly Hotel Unistar is a budget-friendly hotel in a central New Delhi location, known for its proximity to markets and transport hubs. While some guests praise the helpful staff and convenient location, others report significant issues with cleanliness, maintenance, and service reliability. The hotel is best suited for budget-conscious travelers who prioritize location over luxury and can tolerate potential inconsistencies in room quality and service.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 52
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 48
What guests love
- Convenient location near major shopping areas and transport hubs like Karol Bagh metro station and railway stations.
- Guests frequently praise the helpful and friendly behavior of certain staff members, particularly the front desk and concierge.
Worth knowing
- Numerous reports of poor room cleanliness, including dirty bedding, unhygienic bathrooms, and unpleasant odors.
- Issues with maintenance and infrastructure, such as non-functional air conditioning, broken room keys, and non-operational TVs.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Business center
- Meeting rooms
- Arabic
- Cantonese
- Dutch
- English
- Filipino
- French
- German
- Hindi
- Indonesian
- Italian
- Japanese
- Korean
- Mandarin
- Portuguese
- Russian
- Spanish
- Vietnamese
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Bicycle rental (extra charge)
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible elevator
- Air conditioning
- Refrigerator in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
- Private bathroom
- Shower
Common questions
Is the hotel's location convenient for shopping and transport?
Yes, the hotel is centrally located in New Delhi near major shopping areas and transport hubs like the Karol Bagh metro station and railway stations, making it very convenient for travelers.
What are the main concerns guests have about the hotel's cleanliness and maintenance?
Guests have reported issues with poor room cleanliness, including dirty bedding, unhygienic bathrooms, and unpleasant odors. There are also frequent complaints about maintenance problems such as non-functional air conditioning, broken room keys, and non-operational TVs.
Does the hotel offer 24-hour room service and dining options?
Yes, the hotel is one of the few in the area with 24-hour room service. It also has a multi-cuisine restaurant with a dinner buffet and a bar for guests to enjoy.
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