Twamev Rajouri garden by The Arrow
Twamev Rajouri garden by The Arrow, metro station, Block A2, Block A, Rajouri Garden, New Delhi, Delhi, 110027
Gumo's take
Twamev Rajouri Garden by The Arrow is a mid-range hotel in New Delhi that is particularly praised for its staff and service, with many guests highlighting the helpful and friendly nature of the team, especially Manager Rustam. The hotel is well-suited for families and business travelers due to its 24-hour room service and proximity to public transit and major Delhi landmarks. While the property has a high overall rating of 4.7/5, some guests have reported issues with room cleanliness and maintenance, particularly in terrace rooms. Despite these concerns, the hotel is frequently described as a 'best stay' in Rajouri Garden by its satisfied guests.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff, especially Manager Rustam, for their helpfulness and friendly service
- 24-hour room service, a rare feature in the area
- Clean and well-maintained rooms in many positive reviews
Worth knowing
- Some guests reported poor room maintenance, including non-functional lighting, lack of running water, and unclean conditions in certain rooms
- Issues with staff behavior, including rude and unprofessional conduct in a few negative reviews
- Accusations of staff manipulating reviews by requesting guests' phones to submit 5-star ratings
Amenities
- Wi-Fi (free)
- Smoke-free property
- Private bathroom
- Shower
- Room service (24 hour)
- Front desk (24 hour)
- Baggage storage
- Wake up calls
- Parking (extra charge)
- Local shuttle
- Accessible
- Air conditioning
Common questions
Is there 24-hour room service available at Twamev Rajouri Garden by The Arrow?
Yes, the hotel offers 24-hour room service, which is a rare feature in the area and highly appreciated by guests.
What do guests say about the cleanliness of the rooms?
While many guests praise the cleanliness of the rooms, some have reported issues with maintenance and unclean conditions, particularly in terrace rooms.
How is the service at the hotel?
The service is generally highly praised, especially for the friendly and helpful staff, including Manager Rustam. However, a few guests have reported instances of rude or unprofessional behavior.
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