Vivanta New Delhi, Dwarka
Vivanta New Delhi, Dwarka, Service Rd, Sector 21, Dwarka, New Delhi, Delhi, 110077
Gumo's take
Vivanta New Delhi, Dwarka is a 5-star hotel known for its modern design, spacious rooms, and proximity to the airport and metro. It is particularly praised for its hospitality, with staff like Angana, Hinam, and Mr. Manoj Pant frequently highlighted for their exceptional service. Guests enjoy the hotel’s dining options, including the popular Caramel restaurant and Creo, and appreciate the amenities like the pool, spa, and 24-hour room service. While the property is well-maintained and convenient for business and leisure travelers, some reviews note inconsistencies in service quality and minor maintenance issues.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 85
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with specific mentions of individuals like Angana, Hinam, and Mr. Manoj Pant for their professionalism and hospitality.
- Modern, spacious, and well-maintained rooms with airport views and natural light, praised for comfort and cleanliness.
- Proximity to Indira Gandhi International Airport and Dwarka Metro Station, making it ideal for both business and leisure travelers.
Worth knowing
- Some guests reported inconsistent service quality, including rude or unresponsive staff in certain areas like the restaurant and banquet.
- Occasional maintenance issues such as broken room amenities, unclean bathrooms, and malfunctioning AC units were noted in negative reviews.
Amenities
- Wi-Fi (free)
- Golf
- Game room
- Nightclub
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Gift shop
- Housekeeping (daily)
- Parking (free)
- Valet parking
- Transfer
- Car rental onsite
- Local shuttle
- Accessible
- Pet-friendly (extra charge)
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Outdoor pool
- Hot tub
- Fitness center
- Sauna
- Spa
- Hair salon
- Business center
- Air conditioning
- Refrigerator in some rooms
- Coffee maker
- Minibar
Common questions
What are the dining options available at Vivanta New Delhi, Dwarka?
The hotel features the popular Caramel restaurant and Creo, both of which are frequently praised by guests. Dining is a key strength, with 750 positive mentions and 239 negative reviews, indicating a generally favorable guest experience.
Is the hotel suitable for business travelers?
Yes, Vivanta New Delhi, Dwarka is well-suited for business travelers due to its proximity to the airport and metro, as well as its modern, well-maintained rooms. It also has 24-hour room service and a fitness center, which are beneficial for business stays.
What are the common complaints about the hotel's service quality?
Some guests have reported inconsistent service quality, particularly in the restaurant and banquet areas, with instances of rude or unresponsive staff. While service is generally praised, with 1538 positive mentions, there are 374 negative reviews highlighting these issues.
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