Vivanta New Delhi, Dwarka

Vivanta New Delhi, Dwarka, Service Rd, Sector 21, Dwarka, New Delhi, Delhi, 110077

5-star property★ 4.4 · 18,842 reviews analysed
Vivanta New Delhi, Dwarka – photo 1
Vivanta New Delhi, Dwarka – photo 2
Vivanta New Delhi, Dwarka – photo 3
Vivanta New Delhi, Dwarka – photo 4

Gumo's take

Vivanta New Delhi, Dwarka is a 5-star hotel known for its modern design, spacious rooms, and proximity to the airport and metro. It is particularly praised for its dining options, including a breakfast buffet and trendy restaurants like Caramel, and for its warm hospitality. While the property and service generally meet expectations for a luxury hotel, some guests have noted inconsistencies in staff responsiveness and room maintenance. Ideal for travelers seeking a comfortable base near Delhi's airport and a range of amenities like a spa, pool, and fitness center.

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How guests rate it

Location
88
Facilities
82
Staff & Service
75
Room Comfort & Cleanliness
78

What guests love

  • Modern, spacious rooms with a focus on comfort and cleanliness, as noted in positive reviews and high sentiment scores for 'Property' and 'Cleanliness'.
  • Strong dining experience, with positive sentiment for 'Dining', 'Breakfast', and specific restaurants like Caramel, where guests praised the food quality and service.
  • Convenient location near the airport and metro, highlighted in both 'Location' sentiment and guest reviews mentioning travel ease.

Worth knowing

  • Inconsistent service responsiveness, with some guests reporting slow or unhelpful staff interactions, reflected in lower sentiment scores for 'Service' and specific negative reviews.
  • Room maintenance and design issues, including outdated furniture and layout concerns, mentioned in several 3- and 1-star reviews and lower sentiment for 'Bathroom' and 'Room'.

Amenities

  • Wi-Fi (free)
  • Golf
  • Game room
  • Nightclub
  • Front desk (24 hour)
  • Full-service laundry
  • Elevator
  • Gift shop
  • Housekeeping (daily)
  • Parking (free)
  • Valet parking
  • Transfer
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Pet-friendly (extra charge)
  • Private bathroom
  • Bathtub
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Kid-friendly
  • Outdoor pool
  • Hot tub
  • Fitness center
  • Sauna
  • Spa
  • Hair salon
  • Business center
  • Air conditioning
  • Refrigerator in some rooms
  • Coffee maker
  • Minibar

Common questions

Is the hotel's dining experience good, and are there any specific restaurants worth mentioning?

Yes, the hotel's dining experience is highly praised, with positive sentiment for 'Dining' and specific mention of the restaurant Caramel, which guests have noted 17 times for its food quality and service. The hotel also offers a breakfast buffet and 24-hour room service.

How is the hotel's location and accessibility?

The hotel is conveniently located near the airport and metro, making it ideal for travelers. It is highlighted for its travel ease and is just a 19-minute drive from the Sulabh International Museum of Toilets.

Are there any notable limitations or issues with the hotel's service or rooms?

Some guests have reported inconsistencies in staff responsiveness and noted issues with room maintenance and design, including outdated furniture. These concerns are reflected in lower sentiment scores for 'Service' and 'Room' categories.

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