Zostel Delhi

Zostel Delhi, Railway Station railway station, 5, Arakashan Rd, opposite new delhi, Paharganj, New Delhi, Delhi 110055

★ 4.1 · 4,228 reviews analysed
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Gumo's take

Zostel Delhi is a budget-friendly hostel-style accommodation in New Delhi, ideal for solo travelers, backpackers, and budget-conscious guests. It is known for its proximity to New Delhi Railway Station and Old Delhi, making it a convenient base for exploring the city. The property features a vibrant atmosphere, a game room, and a rooftop terrace, with many guests praising the cleanliness, friendly staff, and helpful services like walking tours. While the location near Paharganj is convenient, some reviews highlight concerns about the surrounding area's safety and cleanliness.

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How guests rate it

Location
68
Facilities
76
Staff & Service
88
Room Comfort & Cleanliness
72

What guests love

  • Friendly and highly helpful staff, with many guests specifically mentioning names like Gaurav Pandey, Zubin, and Tulsi for their exceptional service.
  • Clean and well-maintained rooms and bathrooms, with frequent housekeeping and a chill, welcoming atmosphere.
  • Convenient location near New Delhi Railway Station and Old Delhi, with easy access to public transport and local attractions.

Worth knowing

  • Some guests reported issues with room ventilation and uncomfortable mattresses, particularly in standard and small double rooms.
  • The surrounding area is described as unsafe and unclean, with concerns about tuk-tuk and taxi scams near the hostel.
  • A few reviews mention that the common areas and facilities (like the kitchen and rooftop) are underwhelming or not as shown in promotional materials.
  • A few negative reviews highlight poor service from certain staff members, particularly during night shifts or check-out times.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Parking (extra charge)
  • Air conditioning
  • Private bathroom
  • Shower
  • Restaurant
  • Breakfast (extra charge)
  • Game room
  • Front desk (24 hour)
  • Housekeeping (daily)
  • Pool
  • English
  • Hindi

Common questions

Is Zostel Delhi a good option for solo travelers and backpackers?

Yes, Zostel Delhi is a budget-friendly hostel-style accommodation ideal for solo travelers and backpackers. It has a vibrant atmosphere, friendly staff, and is conveniently located near New Delhi Railway Station and Old Delhi.

What are the main concerns about the surrounding area of Zostel Delhi?

Some guests have expressed concerns about the safety and cleanliness of the surrounding area near Paharganj. There are also reports of tuk-tuk and taxi scams in the vicinity, so travelers are advised to be cautious.

What are the most praised aspects of the service at Zostel Delhi?

The service at Zostel Delhi is highly praised, with many guests specifically mentioning staff members like Gaurav Pandey, Zubin, and Tulsi for their exceptional and helpful service. The property has a strong positive sentiment for service, with 570 positive reviews.

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