Fortune Resort Sullivan Court, Ooty - Member ITC Hotels’ Group
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels’ Group, 123, Selbourne Road, near Rose Garden, Bombay Castel, Ooty, Tamil Nadu 643001
Gumo's take
Fortune Resort Sullivan Court in Ooty is a formal, conservative hotel offering well-maintained rooms and suites, a 24-hour restaurant, and a peaceful garden setting. It is particularly known for its exceptional hospitality, personalized service, and family-friendly amenities. Guests frequently praise the staff for their attentiveness and warmth, especially during special occasions like anniversaries and birthdays. The hotel is centrally located near major attractions like the Government Rose Garden and is ideal for couples, families, and business travelers seeking a quiet, scenic retreat in the Nilgiris.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding hospitality and personalized service, with staff frequently going above and beyond to accommodate guest needs and celebrate special occasions.
- Well-maintained rooms with clean, comfortable interiors and scenic views of the Nilgiri Hills.
- Central location with easy access to Ooty's main attractions, including the Government Rose Garden and local market.
Worth knowing
- Some guests reported issues with soundproofing, particularly in rooms near corridors, leading to disturbances from outside noise.
- A few reviews mentioned slow service in the dining area, especially during peak hours, and inconsistencies in food quality and delivery times.
- Rooms are described as compact or dated by some guests, with limited balcony space and outdated furniture in certain areas.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Turndown service
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Bicycle rental (extra charge)
- Horseback riding
- Game room
- Kid-friendly
- Fitness center
- Sauna
- Spa
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel suitable for families or couples looking for a romantic or family-friendly stay?
Yes, Fortune Resort Sullivan Court is ideal for both families and couples. It is known for its family-friendly amenities and has been featured as one of the top honeymoon resorts in Ooty, with guests praising the personalized service and romantic atmosphere.
What are the main dining options available at the hotel, and what do guests say about the food?
The hotel has a 24-hour restaurant and a refined restaurant with a dinner buffet. Guests frequently praise the breakfast and dinner buffets, though some have noted inconsistencies in food quality and slow service during peak hours in the dining area.
How is the hotel's location in relation to popular attractions in Ooty?
The hotel is centrally located and within a 5-minute drive of the Government Rose Garden, one of Ooty's main attractions. It also offers easy access to the local market and other nearby points of interest.
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