HOTEL CHARRING CROSS, OOTY
HOTEL CHARRING CROSS, OOTY, 52, Charring Cross Complex, Garden Rd, Ooty, Tamil Nadu 643001
Gumo's take
Hotel Charring Cross in Ooty is a budget-friendly option located in the heart of the city, offering easy access to popular attractions like the Government Botanical Garden and commercial areas. It is best suited for budget-conscious travelers or those prioritizing location over luxury. While some guests praise the hotel's central position and basic amenities, others report significant issues with cleanliness, room maintenance, and service quality. The hotel features a restaurant and free breakfast, but recurring complaints about bathroom conditions and unresponsive staff suggest a mixed guest experience.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 50
- Staff & Service
- 40
- Room Comfort & Cleanliness
- 45
What guests love
- Prime location in the heart of Ooty, within walking distance to major attractions like the Government Botanical Garden and commercial areas.
- Free breakfast is a notable positive feature, with some guests praising the dining experience.
Worth knowing
- Recurring complaints about unclean and poorly maintained rooms and bathrooms, including issues with hot water supply and hygiene.
- Significant dissatisfaction with staff service, including unresponsiveness, rudeness, and failure to address guest complaints.
- Inadequate parking facilities, with guests reporting difficulty in finding and securing parking spaces.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Restaurant
- Room service
- Breakfast (free)
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Pet-friendly
Common questions
Is the hotel located near major attractions in Ooty?
Yes, Hotel Charring Cross is located in the heart of Ooty and is within walking distance to major attractions like the Government Botanical Garden and St. Stephen's Church.
What are the common guest complaints about the hotel?
Common complaints include poor room and bathroom cleanliness, issues with hot water supply, and unresponsive or rude staff. These issues are frequently mentioned in guest reviews.
Does the hotel offer free breakfast, and is it well-received?
Yes, the hotel offers free breakfast, and it is a notable positive feature with some guests praising the dining experience.
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