Hotel City Palace
Hotel City Palace, N Lake Rd, opposite Ooty Lake, Kathadimattam, Ooty, Tamil Nadu 643001
Gumo's take
Hotel City Palace in Ooty is a budget-friendly accommodation option known for its convenient location near the bus stand, railway station, and Ooty Lake. While it offers a clean and comfortable stay for travelers seeking affordability, the hotel has mixed reviews regarding room quality, cleanliness, and service. Guests often praise the location, food, and staff friendliness, but some report issues with outdated facilities, inconsistent hot water, and poor maintenance. It is best suited for short stays or budget-conscious travelers who prioritize proximity to local attractions over luxury.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 60
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 62
What guests love
- Convenient location near Ooty Lake, bus stand, and railway station
- Affordable pricing for budget travelers
- Friendly and helpful staff in many reviews
Worth knowing
- Rooms are often described as outdated, with issues like poor ventilation, noise, and inconsistent hot water
- Cleanliness concerns, including dirty linens, carpets, and bathrooms
- Some guests report unprofessional behavior from staff and issues with booking confirmations
- Facilities and amenities are basic, with limited modern upgrades
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Cash
- Kid-friendly
- Accessible
- Accessible parking
- Arabic
- English
- Hindi
- Restaurant
- Table service
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Private bathroom
- Shower
Common questions
Is the hotel located near major attractions in Ooty?
Yes, Hotel City Palace is conveniently located near Ooty Lake, the bus stand, and the railway station, and is within walking distance to Thunder World and other local attractions.
What are the main concerns guests have about the hotel's rooms?
Guests often report that the rooms are outdated, with issues like poor ventilation, noise, and inconsistent hot water. Some also mention cleanliness concerns, including dirty linens, carpets, and bathrooms.
Does the hotel have a restaurant and room service?
Yes, the hotel has a restaurant with table service and room service, which is a notable feature as it is one of the few hotels in the area with a restaurant. Guests have mentioned room service in their reviews multiple times.
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