Hotel O by OYO Rose Garden Ooty Formerly New Star Cottages
Hotel O by OYO Rose Garden Ooty Formerly New Star Cottages, Plot Number 135, Vijayanagar, Bombay Castel, Ooty, Tamil Nadu 643001
Gumo's take
Hotel O by OYO Rose Garden Ooty Formerly New Star Cottages is a budget-friendly accommodation option in a prime location near the Government Rose Garden and other key attractions in Ooty. It is known for its 24-hour room service and air conditioning, which are rare in the area. While many guests praise the cleanliness, service, and proximity to local points of interest, others report issues with room size, amenities, and inconsistent staff behavior. The hotel is generally recommended for short stays and travelers seeking convenience over luxury.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 65
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 72
What guests love
- Proximity to major attractions like the Government Rose Garden and commercial areas
- 24-hour room service and air conditioning, which are uncommon in the area
- Clean and well-maintained rooms as noted in many positive reviews
Worth knowing
- Rooms are often described as small, with some lacking basic amenities like fans, kettles, and toiletries
- Inconsistent service quality, with some guests reporting rude or unhelpful staff
- Issues with cleanliness in some rooms, including mold smells, torn sheets, and poor bathroom conditions
Amenities
- Wi-Fi
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Private bathroom
- Room service (24 hour)
- Front desk (24 hour)
- Baggage storage
- Housekeeping (daily)
- Air conditioning
Common questions
Does the hotel have air conditioning, and is it available 24/7?
Yes, the hotel has air conditioning, and it is one of the few hotels in the area to offer this feature. It is available 24/7, making it a convenient option for travelers seeking comfort in Ooty's climate.
How is the service quality at the hotel?
The service quality is generally praised, with 57 positive reviews and only 6 negative ones. Guests often commend the service, though some have reported inconsistent behavior from staff, including instances of rudeness or unhelpfulness.
Is the hotel located near major attractions in Ooty?
Yes, the hotel is in a prime location and is walking distance from major attractions like the Government Rose Garden, Ooty and Murugan Temple, and Elk Hill. Its proximity to these sites is a key strength for travelers looking to explore the area conveniently.
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