Hotel O by OYO Rose Garden Ooty Formerly New Star Cottages
Hotel O by OYO Rose Garden Ooty Formerly New Star Cottages, Plot Number 135, Vijayanagar, Bombay Castel, Ooty, Tamil Nadu 643001
Gumo's take
Hotel O by OYO Rose Garden Ooty Formerly New Star Cottages is a budget-friendly accommodation option offering 2BHK-style rooms and a location near the Government Rose Garden and other key attractions in Ooty. It is praised for its cleanliness, especially in bathrooms, and for its air conditioning and 24-hour room service, which are rare in the area. While it is generally well-regarded for families and its friendly staff, negative reviews highlight issues with room cleanliness, lack of amenities like fans and heaters, and inconsistent service. The hotel is best suited for travelers prioritizing location and basic comfort over luxury.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 68
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 72
What guests love
- Clean and well-maintained rooms and bathrooms, with positive mentions of hygiene and comfort.
- Proximity to major attractions like the Government Rose Garden and Murugan Temple.
- Friendly and helpful staff, with several reviews highlighting good service and responsiveness.
Worth knowing
- Some rooms lack essential amenities like fans, room heaters, and proper ventilation, leading to discomfort.
- Issues with cleanliness in certain rooms, including torn sheets, stained towels, and unpleasant odors.
- Inconsistent service, with reports of unhelpful or rude staff behavior in some cases.
- Challenging access due to narrow and hilly roads, making it difficult for some guests to reach the hotel.
Amenities
- Wi-Fi
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Private bathroom
- Room service (24 hour)
- Front desk (24 hour)
- Baggage storage
- Housekeeping (daily)
- Air conditioning
Common questions
Does the hotel have air conditioning, and is it a rare feature in the area?
Yes, the hotel has air conditioning, and it is one of the few hotels in the area to offer this feature, making it a notable advantage for guests.
How is the service at Hotel O by OYO Rose Garden Ooty Formerly New Star Cottages?
The service is generally praised, with 57 positive reviews and only 6 negative ones. Guests highlight the friendly and helpful staff, though there are occasional reports of inconsistent service.
Is the hotel located near any major attractions in Ooty?
Yes, the hotel is conveniently located within walking distance to major attractions such as the Government Rose Garden, Murugan Temple, and Elk Hill.
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