Hotel Oriental Grand

Hotel Oriental Grand, 49G, Zero Cross St, Arni House Rd, Ooty, Tamil Nadu 643002

3.9 · 357 reviews analysed
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Gumo's take

Hotel Oriental Grand in Ooty is a budget-friendly option known for its clean, comfortable rooms and friendly staff. It is particularly suited for travelers seeking an affordable yet pleasant stay with easy access to key attractions like the Botanical Garden and Tea Museums. While the hotel receives praise for its service and views, some guests report issues with cleanliness, amenities, and maintenance, especially in dormitory-style rooms. Overall, it offers a mixed but generally positive experience for those prioritizing value and location.

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How guests rate it

Location
82
Facilities
62
Staff & Service
78
Room Comfort & Cleanliness
68

What guests love

  • Clean and well-maintained rooms with a comfortable stay, especially in standard and deluxe categories.
  • Friendly and helpful staff, with several guests specifically mentioning the courteous and efficient service.
  • Convenient location near major tourist attractions like the Botanical Garden and Tea Museums.

Worth knowing

  • Issues with cleanliness in some rooms and bathrooms, including reports of dirty linens, dust, and poor hygiene.
  • Maintenance problems such as non-functional Wi-Fi, water heaters, and toilets, particularly in dormitory-style rooms.
  • Limited parking space and narrow, congested roads around the hotel, causing inconvenience for guests with vehicles.
  • Some guests reported inconsistent service, including unresponsive staff and poor communication during check-in and check-out.

Amenities

  • Wi-Fi (extra charge)
  • Credit cards
  • Debit cards
  • Cash
  • Checks
  • Kid-friendly
  • Parking (free)
  • Self parking
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Kitchen

Common questions

Is Hotel Oriental Grand in Ooty suitable for budget travelers?

Yes, Hotel Oriental Grand is a budget-friendly option that offers clean and comfortable rooms, particularly in the standard and deluxe categories, making it a good choice for travelers seeking affordability without sacrificing basic comfort.

What are the common issues reported by guests at Hotel Oriental Grand?

Some guests have reported issues with cleanliness in certain rooms and bathrooms, including dirty linens and dust, as well as maintenance problems like non-functional Wi-Fi, water heaters, and toilets, especially in dormitory-style rooms.

How is the location of Hotel Oriental Grand in Ooty?

The hotel is conveniently located near major attractions such as the Botanical Garden and Tea Museums, making it an ideal choice for travelers who want easy access to Ooty's popular sights.

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