Hotel Silver Oak

Hotel Silver Oak, Ettines Road, Rose Gdn Rd, near Alankar Theatre, Ooty, Tamil Nadu 643001

3.8 · 941 reviews analysed
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Gumo's take

Hotel Silver Oak in Ooty is known for its central location, family-friendly atmosphere, and commendable service, particularly from staff like Mr. Rajesh and Mr. Shankar, who are frequently praised for their professionalism and helpfulness. The hotel offers casual accommodations with two restaurants, including separate veg and non-veg dining options, and a complimentary breakfast that guests often highlight as tasty and varied. While the hotel is praised for cleanliness and proximity to major attractions like the Government Rose Garden, recurring issues with hot water availability and inconsistent room maintenance are notable concerns.

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How guests rate it

Location
86
Facilities
68
Staff & Service
81
Room Comfort & Cleanliness
62

What guests love

  • Highly praised staff service, particularly from Mr. Rajesh and Mr. Shankar, who are frequently mentioned for their professionalism and helpfulness.
  • Complimentary breakfast is consistently described as fresh, tasty, and varied, with specific mentions of 'paneer butter masala' and 'Sumukha's food'.
  • Central location within walking distance to major attractions like the Government Rose Garden and the city center, making it convenient for tourists.

Worth knowing

  • Hot water availability is a recurring issue, with multiple reviews noting limited or inconsistent access, especially during evenings and mornings.
  • Some rooms are reported to lack basic amenities like fans, AC, and heaters, which is problematic in a hill station like Ooty.
  • A few guests mention poor room maintenance, including broken beds, plumbing issues, and dirty linens, which detract from the overall experience.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Kitchen

Common questions

Is the hotel's breakfast highly rated?

Yes, the complimentary breakfast is consistently described as fresh, tasty, and varied, with specific mentions of dishes like 'paneer butter masala' and 'Sumukha's food'.

Are there any issues with the hotel's bathroom facilities?

Yes, there are recurring issues with hot water availability, especially during evenings and mornings, and some guests have reported problems with bathroom maintenance.

How is the service at Hotel Silver Oak?

The service is highly praised, particularly from staff like Mr. Rajesh and Mr. Shankar, who are frequently mentioned for their professionalism and helpfulness.

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