Itsy Hotels Rain Forest, 1 Km From Rose Garden

Itsy Hotels Rain Forest, 1 Km From Rose Garden, Plot No, 156, Coonoor Rd, Thalayathimund, Ooty, Tamil Nadu 643001

4.2 · 1,510 reviews analysed
Itsy Hotels Rain Forest, 1 Km From Rose Garden – photo 1
Itsy Hotels Rain Forest, 1 Km From Rose Garden – photo 2
Itsy Hotels Rain Forest, 1 Km From Rose Garden – photo 3
Itsy Hotels Rain Forest, 1 Km From Rose Garden – photo 4

Gumo's take

Itsy Hotels Rain Forest is a budget-friendly hotel in Ooty catering primarily to Indian travelers, offering basic rooms with mountain views and a 24-hour hot water supply. While praised for its helpful staff and scenic location, the hotel faces criticism for inconsistent room quality, limited amenities, and poor maintenance in some areas. Guests appreciate the room service and childcare facilities, but recurring issues with hot water, cleanliness, and basic room comfort are evident in the reviews.

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How guests rate it

Location
78
Facilities
58
Staff & Service
74
Room Comfort & Cleanliness
62

What guests love

  • Staff are generally helpful and responsive, with several guests specifically mentioning the support of individuals like Kishore, Jaffer, and Karthik.
  • The hotel offers a 24-hour hot water supply, which is a significant plus in the cold climate of Ooty.
  • The location provides a scenic view of the mountains and is relatively close to key attractions like the Government Rose Garden.

Worth knowing

  • Rooms often suffer from poor maintenance, including broken taps, lack of proper ventilation, and uncomfortable beds with visible springs.
  • Hot water is inconsistently available, with some guests reporting long wait times or no hot water at all.
  • Facilities like the bathroom and dining options are underwhelming, with some guests noting the absence of a restaurant and poor breakfast quality.
  • The hotel's location on a steep hill makes it difficult to access without a vehicle, and parking is limited.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Babysitting
  • Parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Private bathroom
  • Shower
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Wake up calls
  • Housekeeping (daily)
  • English
  • Hindi

Common questions

Is hot water available 24 hours at Itsy Hotels Rain Forest?

Yes, the hotel offers a 24-hour hot water supply, which is a significant advantage in Ooty's cold climate. However, some guests have reported inconsistencies in hot water availability, including long wait times or no hot water at certain times.

How is the service quality at Itsy Hotels Rain Forest?

The service is generally praised, with 410 positive mentions and only 58 negative ones. Guests have highlighted the helpfulness of staff members like Kishore, Jaffer, and Karthik, and the hotel offers a 24-hour front desk, concierge, and room service.

Does the hotel have a restaurant or breakfast service?

The hotel does not have an on-site restaurant, and breakfast is available at an extra charge. While some guests praised the breakfast, others noted poor quality and limited dining options.

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