Lazo Silver Lake Resort , Ooty
Lazo Silver Lake Resort , Ooty, 252, Woodcock Rd, Kathadimattam, Ooty, Tamil Nadu 643001
Gumo's take
Lazo Silver Lake Resort in Ooty is a budget-friendly hotel known for its proximity to Ooty Hill Station and Ooty Lake, making it ideal for travelers seeking a convenient base for sightseeing. Guests frequently praise the staff for being courteous and helpful, particularly Mr. Prashanth and Ms. Ananthi, who are often highlighted for their support and responsiveness. While the rooms are described as clean and well-maintained in many reviews, some guests report issues with outdated amenities and cleanliness in certain rooms. The breakfast is generally appreciated, though complaints about limited variety and poor quality persist in some negative reviews.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised staff, particularly Mr. Prashanth and Ms. Ananthi, for their helpful and responsive service.
- Convenient location within walking distance to Ooty Hill Station and Ooty Lake.
- Positive feedback on breakfast quality and variety in many reviews.
Worth knowing
- Some rooms reported as outdated, with issues like broken appliances, lack of hot water, and poor maintenance.
- Complaints about breakfast quality and limited options, including stale food and lack of variety.
- Occasional poor cleanliness in rooms and bathrooms, with some guests reporting unhygienic conditions.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Table service
- Room service
- Breakfast (extra charge)
Common questions
Is the hotel staff helpful and responsive?
Yes, the staff at Lazo Silver Lake Resort is highly praised, particularly Mr. Prashanth and Ms. Ananthi, for their courteous and helpful service, with 193 positive mentions of service in reviews.
How is the breakfast at the hotel?
Breakfast is generally appreciated by guests, though there are some complaints about limited variety and food quality. It is available with an extra charge and is praised in 60 positive reviews, though 13 negative reviews mention issues like stale food.
Is the hotel located near popular attractions in Ooty?
Yes, the hotel is conveniently located within walking distance to Ooty Hill Station and Ooty Lake, making it an ideal base for sightseeing.
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