Maison de Zen
Maison de Zen, Club House road, Upper Bazar, Ooty, Tamil Nadu 643001
Gumo's take
Maison de Zen in Ooty is a boutique hotel known for its luxurious yet cozy ambiance, exceptional service, and well-maintained rooms. Guests frequently praise the cleanliness, aesthetic design, and thoughtful amenities like private balconies and in-room kitchenettes. The hotel is particularly popular among families and couples, with many highlighting the staff's kindness and responsiveness, especially in handling special requests or emergencies. Its central location makes it a convenient base for exploring Ooty's attractions, and the complimentary breakfast is a consistent highlight across reviews.
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Research this stayHow guests rate it
- Location
- 91
- Facilities
- 89
- Staff & Service
- 96
- Room Comfort & Cleanliness
- 94
What guests love
- Exceptional staff service, with many guests specifically mentioning the kindness and attentiveness of staff like Kalai, Charu, and Arman.
- Highly praised breakfast with a fresh and varied menu, including live cooking options for dosa and poori.
- Well-designed, clean, and aesthetically pleasing rooms with private balconies and some featuring unique elements like swings.
Worth knowing
- A few guests reported minor maintenance issues, such as broken closet doors and faulty locks in some rooms.
- Water supply issues were mentioned in a couple of reviews, affecting morning routines.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Local shuttle
- Accessible
- Kitchen
- Room service
- Breakfast (free)
Common questions
What do guests say about the breakfast at Maison de Zen?
Guests consistently praise the breakfast at Maison de Zen, with a highly positive sentiment score of 71. The menu is fresh and varied, and live cooking options for dosa and poori are available, making it a highlight for many visitors.
How is the service at Maison de Zen?
The service at Maison de Zen is highly praised, with a strong positive sentiment score of 124. Guests frequently mention the kindness and attentiveness of the staff, including names like Kalai, Charu, and Arman, who are noted for their responsiveness and helpfulness.
Are there any reported issues with the rooms or facilities?
A few guests reported minor maintenance issues, such as broken closet doors and faulty locks in some rooms. Additionally, there were a couple of mentions of water supply issues that affected morning routines.
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