Mango Hill Central Ooty

Mango Hill Central Ooty, 137F100, Blue Mountian School Road, Udhagamandalam, Ooty, Tamil Nadu 643001

3-star property 4.1 · 1,466 reviews analysed
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Gumo's take

Mango Hill Central Ooty is a 3-star hotel known for its friendly service, clean rooms, and decent dining options. Guests frequently praise the staff, particularly Pranesh, Dinesh, and Rajesh, for their warm hospitality and responsiveness. The hotel is centrally located, making it convenient for exploring Ooty's attractions like the Government Rose Garden and Thunder World. While the food and breakfast are often highlighted as positives, some guests have noted issues with room maintenance, cleanliness, and limited amenities.

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How guests rate it

Location
75
Facilities
72
Staff & Service
87
Room Comfort & Cleanliness
68

What guests love

  • Highly praised staff, especially Pranesh, Dinesh, and Rajesh, for their exceptional service and hospitality
  • Clean and well-maintained rooms with good views, particularly of the race course
  • Positive feedback on the breakfast buffet and food quality, with some guests noting the variety and customization options

Worth knowing

  • Some guests reported issues with room cleanliness, including unpleasant bathroom smells and unclean linens
  • Complaints about limited room size and cramped conditions, especially in lower-tier rooms
  • Mixed reviews on food quality and consistency, with some guests noting poor hygiene and overpriced menu items
  • Challenging access and parking, with narrow roads and limited parking space

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Game room
  • Kid-friendly
  • Activities for kids
  • Parking (free)
  • Self parking (free)
  • Car rental onsite
  • Local shuttle
  • Meeting rooms
  • Kitchen in some rooms
  • Coffee maker

Common questions

What are the key strengths of Mango Hill Central Ooty?

Mango Hill Central Ooty is known for its highly praised staff, particularly Pranesh, Dinesh, and Rajesh, who provide exceptional service and hospitality. Guests also appreciate the clean and well-maintained rooms with good views, as well as the positive feedback on the breakfast buffet and food quality.

Are there any notable limitations or issues with the hotel?

Some guests have reported issues with room cleanliness, including unpleasant bathroom smells and unclean linens. Additionally, there are complaints about limited room size and cramped conditions, especially in lower-tier rooms, and mixed reviews on food quality and consistency.

What amenities and services does the hotel offer?

The hotel offers free Wi-Fi, 24-hour front desk service, baggage storage, concierge, full-service laundry, an elevator, daily housekeeping, turndown service, and accessible facilities. It also features a restaurant with table service, a game room, and 24-hour room service.

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