Mango Hill Shola Ooty
Mango Hill Shola Ooty, Fernhill Palace, 437 to 474, Theettukal Road, West, Ooty, Tamil Nadu 643004
Gumo's take
Mango Hill Shola Ooty is a 3-star resort with a 4.5/5 aggregate rating, known for its serene hillside location, peaceful ambiance, and excellent hospitality. Guests frequently praise the cleanliness of the rooms and housekeeping, the quality of the food, and the attentive service from staff such as Mr. Biswal, Mr. Pandey, and Rita. The property is ideal for families, couples, and nature lovers seeking a tranquil retreat in Ooty, with nearby attractions like the Government Rose Garden and Thread Garden. Despite some criticisms of room size and restaurant service, the overall experience is highly positive, with many guests returning for repeat stays.
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Research this stayHow guests rate it
- Location
- 86
- Facilities
- 82
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 88
What guests love
- Highly praised housekeeping service, with guests noting clean and well-maintained rooms and prompt attention to requests.
- Excellent food quality and variety, particularly the breakfast buffet and restaurant service, with specific mentions of chefs and staff like Mr. Biswal and Mr. Pandey.
- Serene and scenic location, surrounded by nature and offering views of the hills, making it ideal for relaxation and nature lovers.
Worth knowing
- Some guests reported issues with room size and layout, particularly in two-bedroom villas, where space was limited and views were not as advertised.
- Restaurant service and cleanliness were criticized in a few reviews, with complaints about long wait times, limited seating, and subpar food quality in some cases.
- A few guests noted that the property's amenities, such as the kids' play area and room facilities, were not well-maintained or up to expectations.
Amenities
- Hot tub
- Breakfast
- Wi-Fi
- Parking
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Turndown service
- No fitness center
- No spa
- Accessible
- Accessible parking
- No pets
- No air conditioning
- Kitchen in some rooms
- Coffee maker in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service
Common questions
Is the hotel suitable for families with children?
Yes, Mango Hill Shola Ooty is ideal for families, as noted in guest reviews. It has a game room for children and is praised for its family-friendly atmosphere, although a few guests mentioned that some amenities for kids could be better maintained.
What are the breakfast options like at the hotel?
The breakfast buffet at Mango Hill Shola Ooty is highly praised by guests, with positive mentions of food quality and variety. It is one of the few hotels in the area with a restaurant and a breakfast service that many guests enjoy.
How is the housekeeping service at the hotel?
The housekeeping service is one of the hotel's strongest points, with guests frequently praising the cleanliness and prompt attention from staff. It is mentioned over 100 times in reviews, indicating a consistently positive experience.
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