Mowbray House Annexe by Heritage Valley Group,
No 261 A, Mowbray, Mowbray House Annexe by Heritage Valley Group,, Fern Hills, West Mere, Ooty, Tamil Nadu 643004
Gumo's take
Mowbray House Annexe by Heritage Valley Group is a cozy, family-friendly hotel in Ooty known for its warm hospitality, scenic views, and friendly staff. Guests frequently praise the helpfulness of key staff members like Mr. Murali Bheeman, Mr. Ranjith, and Mr. Diveen, who are often highlighted for their attentive service. While the property offers a peaceful and scenic location, some guests have noted issues with room cleanliness and inconsistent hot water supply. It is a preferred choice for travelers seeking a comfortable and personalized stay in a tranquil setting.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional staff service, particularly from Mr. Murali Bheeman, Mr. Ranjith, and Mr. Diveen, who are frequently praised for their helpfulness and responsiveness.
- Scenic and peaceful location, often described as ideal for families and groups seeking a tranquil stay.
- Positive feedback on food quality and breakfast, with specific mentions of Chef Dinesh and Chef Kingsly.
Worth knowing
- Recurring complaints about inconsistent hot water supply and geyser inefficiency in some rooms.
- Issues with room cleanliness and maintenance, including reports of dirty bedding and small, poorly maintained rooms.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Parking
- Local shuttle
- Accessible
- Room service
- Breakfast
- Hot tub
- Air conditioning in some rooms
Common questions
Is the hotel suitable for families?
Yes, Mowbray House Annexe is known as a family-friendly hotel, offering a peaceful and scenic environment that is ideal for families and groups seeking a tranquil stay.
What are the common issues reported by guests?
Some guests have reported recurring issues such as inconsistent hot water supply and geyser inefficiency, as well as problems with room cleanliness and maintenance, including dirty bedding and small, poorly maintained rooms.
Are the staff members helpful and attentive?
Yes, guests frequently praise the exceptional service of key staff members like Mr. Murali Bheeman, Mr. Ranjith, and Mr. Diveen, who are noted for their helpfulness and responsiveness.
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