Ooty rooms

Ooty rooms, charring cross, Bombay Castel, Ooty, Tamil Nadu 643001

4-star property 4.7 · 24 reviews analysed
Ooty rooms – photo 1
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Gumo's take

OYO Rooms in Ooty is a budget-friendly accommodation option that offers basic amenities and convenience for travelers. While some guests have praised the ease of online booking and affordable pricing, others have reported significant discrepancies between the online presentation and the actual room conditions. The hotel is best suited for budget-conscious travelers who prioritize location and accessibility over luxury. However, the overall experience is mixed, with notable issues in cleanliness, maintenance, and customer service.

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How guests rate it

Location
70
Facilities
50
Staff & Service
35
Room Comfort & Cleanliness
45

What guests love

  • Affordable pricing for budget travelers
  • Convenient online booking process
  • Some guests reported satisfactory check-in and location accessibility

Worth knowing

  • Rooms often do not match the online images and descriptions
  • Poor cleanliness and maintenance, including insect infestations and unclean bathrooms
  • Unresponsive customer service and lack of resolution for guest complaints

Amenities

  • Spa
  • Breakfast
  • Wi-Fi
  • Parking
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Turndown service
  • Self parking
  • Valet parking
  • Airport shuttle
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • No pets
  • No air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Coffee maker
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast buffet
  • Activities
  • Bicycle rental
  • Game room
  • Kid-friendly
  • Activities for kids
  • Kids' club
  • No pools
  • No hot tub
  • Fitness center
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Doctor on call
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower
  • Energy conservation program
  • Energy-efficient lighting
  • Safely handles hazardous substances
  • Safely disposes of electronics, batteries, and lightbulbs
  • Water bottle filling stations
  • Compostable food containers and cutlery
  • No Styrofoam food containers
  • No single-use plastic water bottles or straws
  • Water-efficient toilets and showers
  • Towel and linen reuse program
  • Responsible purchasing policy
  • Organic food and beverages
  • Locally sourced food and beverages
  • Responsibly sourced seafood
  • Vegetarian and vegan meals
  • Eco-friendly toiletries

Common questions

Is OYO Rooms in Ooty suitable for travelers looking for a luxurious stay?

No, OYO Rooms in Ooty is best suited for budget-conscious travelers who prioritize location and affordability over luxury. The hotel offers basic amenities and has mixed reviews regarding cleanliness and maintenance.

What are the main issues reported by guests at OYO Rooms in Ooty?

Guests have reported issues such as poor cleanliness, maintenance problems including insect infestations, and unclean bathrooms. Additionally, some rooms do not match the online images and descriptions, and customer service has been described as unresponsive.

Can I book OYO Rooms in Ooty online, and is the process convenient?

Yes, the hotel offers a convenient online booking process. Some guests have praised the ease of booking, although there have been reports of discrepancies between the online presentation and the actual room conditions.

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