Orchid Inn
Orchid Inn, 4-C, Coonoor Rd, Elk Hill, Ooty, Tamil Nadu 643001
Gumo's take
Orchid Inn in Ooty is a budget-friendly hotel known for its friendly staff and convenient location near major attractions like Murugan Temple and the Government Botanical Garden. While some guests praise the cleanliness of rooms and helpful service, others report significant issues with room maintenance, bathroom conditions, and hot water availability. It suits travelers seeking affordable accommodation but may not meet expectations for luxury or consistent amenities.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 62
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 58
What guests love
- Friendly and helpful staff, with several guests highlighting the politeness and assistance of the front desk and service teams.
- Convenient location within 4 minutes of Murugan Temple and Elk Hill, and on a main road with easy access to nearby attractions.
- Budget-friendly pricing with some guests noting it as a good option for affordable stays.
Worth knowing
- Poor room maintenance, with recurring complaints about broken fixtures, dirty bed linens, and mismatched photos on booking platforms.
- Bathroom cleanliness and functionality issues, including foul smells, broken windows, and non-working taps.
- Hot water is inconsistently available, often only in the morning, which is a major inconvenience in a cold climate like Ooty.
- Mixed reviews on dining and room facilities, with some guests noting non-functional TVs and lack of basic amenities.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Not accessible
- English
- Hindi
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Housekeeping (daily)
- Doctor on call
- Air conditioning in some rooms
- Private bathroom
- Shower in some rooms
Common questions
Is Orchid Inn a good choice for travelers looking for a clean and well-maintained room?
No, Orchid Inn has recurring complaints about room maintenance, including broken fixtures, dirty bed linens, and mismatched photos on booking platforms. Some guests have also reported issues with bathroom cleanliness and functionality.
How is the service at Orchid Inn?
The service at Orchid Inn is generally praised, with guests frequently highlighting the friendly and helpful staff at the front desk and service teams. The service sentiment is strongly positive with 181 positive mentions compared to 56 negative ones.
Is Orchid Inn located near popular attractions in Ooty?
Yes, Orchid Inn is conveniently located within 4 minutes of Murugan Temple and Elk Hill, making it easy for guests to access major attractions in the area.
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