Palve Sugavasam
Palve Sugavasam, Bishop Down Road, R.K.Puram, Ramakrishna, Fern Hill, Ooty, Tamil Nadu 643001
Gumo's take
Palve Sugavasam is a 3-star countryside hotel in Ooty known for its serene tea garden views and family-friendly atmosphere. While the property offers spacious, simply decorated rooms and a warm welcome from many staff members, it has faced recurring complaints about cleanliness, particularly in bathrooms, and inconsistent food quality. Guests appreciate the peaceful location and proximity to attractions like the Government Botanical Garden and Thunder World. The hotel is best suited for travelers seeking a quiet retreat with scenic surroundings, though those with high expectations for modern amenities or consistent service may find some limitations.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 68
What guests love
- Spacious, well-maintained rooms with scenic tea garden views, especially appreciated by families and group travelers.
- Highly praised staff service, with many guests noting friendly, helpful, and responsive front desk and room service personnel.
- Peaceful, countryside location with easy access to major Ooty attractions like the Government Botanical Garden and Thunder World.
Worth knowing
- Recurring complaints about unclean or poorly maintained bathrooms, including issues with hygiene, broken fixtures, and pest problems like frogs.
- Mixed reviews on food quality and service, with some guests reporting unpalatable meals, delays, and overpriced dining options.
- Lack of modern amenities such as air conditioning, Wi-Fi issues, and limited in-room facilities like kettles or heaters in some rooms.
- Some guests reported poor management responsiveness, including unfulfilled room change requests and unresolved complaints about cleanliness and service.
Amenities
- Breakfast
- Wi-Fi
- Parking
- Restaurant
- Activities
- Game room
- Front desk
- Full-service laundry
- No pools
- No hot tub
- No fitness center
- No spa
- No pets
- Table service
- Buffet dinner
- Room service
- Breakfast buffet
- Kid-friendly
- Self parking
- Local shuttle
- Meeting rooms
- No air conditioning
Common questions
Is the hotel suitable for families with children?
Yes, Palve Sugavasam is considered family-friendly, with spacious rooms and a warm atmosphere. Guests have noted that it is well-suited for families and group travelers.
What are the main issues guests have reported with the hotel?
Guests have reported recurring cleanliness issues, particularly in bathrooms, including hygiene problems and broken fixtures. Additionally, food quality and service have received mixed reviews, with some guests finding the meals unpalatable or overpriced.
How is the service at Palve Sugavasam?
The service is highly praised by guests, with many noting friendly, helpful, and responsive staff, especially at the front desk and through room service. Service-related feedback is overwhelmingly positive.
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