Rose Garden Enclave for Families and Executives
CM2G+VXX Rose Garden Enclave for Families and Executives, Bear Shola Rd, West Mere, Ooty, Tamil Nadu 643004
Gumo's take
Rose Garden Enclave for Families and Executives is a budget-friendly homestay in Ooty that offers a serene and scenic experience, particularly for families and group stays. It is best known for its stunning tea garden views from the rooms and its peaceful, well-maintained ambiance. The property is praised for its cleanliness, helpful staff, and proximity to local attractions like the boathouse and main city. However, the service quality and amenities can be inconsistent, with some guests reporting issues like poor room service, lack of basic toiletries, and communication challenges.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 68
- Staff & Service
- 76
- Room Comfort & Cleanliness
- 82
What guests love
- Stunning tea garden views from the rooms and common areas, praised as a major highlight by multiple guests.
- Clean and well-maintained rooms, with many guests noting the comfort and tidiness of the accommodations.
- Helpful and friendly staff, particularly Abhiraj, Ameer, and Niha, who are frequently mentioned for their responsiveness and hospitality.
Worth knowing
- Inconsistent room service and housekeeping, with reports of missing towels, uncleaned rooms, and poor communication with staff.
- Lack of basic amenities like hot water, toiletries, and functioning Wi-Fi or TV in some rooms.
- Issues with power cuts and maintenance, especially during peak seasons, affecting guest comfort.
- Limited dining options on-site, requiring guests to rely on food delivery services like Zomato or Swiggy.
Amenities
- Wi-Fi (free)
- Full-service laundry
- Private bathroom
- Table service
- Room service
- Breakfast (extra charge)
- Activities for kids
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Not accessible
- Air conditioning in some rooms
- Kitchen in some rooms
Common questions
Does the hotel provide air conditioning in the rooms?
Yes, the hotel has air conditioning in some rooms, making it one of the few hotels in the area with this feature.
How is the service quality at Rose Garden Enclave for Families and Executives?
The service quality is generally positive, with 78 positive mentions, though there are 16 negative reports, including inconsistent room service and communication challenges. However, some staff members like Abhiraj, Ameer, and Niha are frequently praised for their helpfulness.
Are the rooms clean and well-maintained?
Yes, the rooms are generally clean and well-maintained, with 30 positive mentions about cleanliness. However, there are 9 negative reports, including issues like missing towels and uncleaned rooms.
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