Sanctuary Boutique Hotel Ooty

Sanctuary Boutique Hotel Ooty, Havelock Rd, opp. to Sacred Heart Parish Hall, Pudumund, Ooty, Tamil Nadu 643001

4.4 · 212 reviews analysed
Sanctuary Boutique Hotel Ooty – photo 1
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Gumo's take

Sanctuary Boutique Hotel Ooty is a budget-friendly, centrally located hotel known for its cleanliness, friendly staff, and proximity to the Government Botanical Garden and Ooty's main attractions. Guests frequently praise the spacious and well-maintained rooms, the helpful and courteous service from staff like Manager Manoj and Mr. Solomon, and the hotel's peaceful atmosphere. It is particularly recommended for families and travelers seeking a comfortable, no-frills stay in a convenient location.

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How guests rate it

Location
93
Facilities
75
Staff & Service
92
Room Comfort & Cleanliness
90

What guests love

  • Spacious, clean, and well-maintained rooms with hot water availability, praised for their comfort and hygiene.
  • Highly helpful and courteous staff, with specific mentions of Manager Manoj and Mr. Solomon for their exceptional service.
  • Convenient central location, just a short walk from the Botanical Garden and Ooty's main shopping and dining areas.

Worth knowing

  • Some guests reported inconsistent hot water supply and occasional issues with geyser functionality.
  • Limited variety in complimentary breakfast options and no on-site restaurant, requiring guests to arrange meals elsewhere.
  • A few negative reviews highlighted poor service from certain staff members and issues with cleanliness in some cases.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Room service
  • Breakfast (extra charge)
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Kitchen in some rooms

Common questions

Is the hotel clean and well-maintained?

Yes, the hotel is known for its cleanliness and well-maintained rooms, with guests frequently praising the hygiene and comfort of the accommodations.

Are there any issues with hot water availability?

Some guests have reported inconsistent hot water supply and occasional issues with geyser functionality, though the rooms are generally praised for their comfort.

How is the service at the hotel?

The service is mostly praised as helpful and courteous, particularly from Manager Manoj and Mr. Solomon. However, a few reviews mention poor service from certain staff members.

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