Savoy, Ooty - IHCL SeleQtions

Savoy, Ooty - IHCL SeleQtions, 77, Sylks Rd, Monterosa Colony, Ooty, Tamil Nadu 643001

5-star property 4.3 · 2,231 reviews analysed
Savoy, Ooty - IHCL SeleQtions – photo 1
Savoy, Ooty - IHCL SeleQtions – photo 2
Savoy, Ooty - IHCL SeleQtions – photo 3
Savoy, Ooty - IHCL SeleQtions – photo 4

Gumo's take

Savoy, Ooty - IHCL SeleQtions is a 5-star heritage hotel offering colonial-style cottages, lush gardens, and a serene atmosphere in the heart of Ooty. Known for its warm hospitality, Ayurvedic spa, and refined dining, it is ideal for families, heritage enthusiasts, and those seeking a peaceful retreat. Guests frequently praise the attentive service, especially from staff like Raj Kumar and Anwesha, and the hotel's proximity to Ooty Hill Station. While the property is well-maintained and offers unique activities like bonfires and pony rides, some guests note that food quality and room amenities can be inconsistent.

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How guests rate it

Location
88
Facilities
82
Staff & Service
91
Room Comfort & Cleanliness
78

What guests love

  • Exceptional staff service, with many guests highlighting the warmth and attentiveness of the team, especially in dining and hospitality.
  • Well-maintained gardens and colonial-style architecture, offering a charming and tranquil environment.
  • Proximity to Ooty Hill Station and other local attractions, with a 10-minute walk to the main hill station.

Worth knowing

  • Mixed reviews on food quality, with some guests reporting delays, rubbery prawns, and average dining experiences.
  • Room cleanliness and amenities issues, including cold showers, lack of privacy in some suites, and outdated bathroom facilities.
  • Noise and lack of view in some rooms, with complaints about misleading room descriptions and noisy environments.

Amenities

  • Spa
  • Breakfast
  • Wi-Fi
  • Parking
  • Front desk
  • Full-service laundry
  • Kid-friendly
  • Airport shuttle
  • Local shuttle
  • Accessible
  • Air conditioning
  • Kitchen
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast buffet
  • No pools
  • Fitness center
  • Hair salon
  • Pet-friendly

Common questions

Is the hotel close to Ooty Hill Station?

Yes, Savoy, Ooty - IHCL SeleQtions is just a 10-minute walk from Ooty Hill Station, making it very convenient for guests to explore the area.

What do guests say about the service at the hotel?

Guests frequently praise the hotel's exceptional service, with many highlighting the warmth and attentiveness of the staff, especially in dining and hospitality.

Are there any issues with the food or dining experience?

Some guests have reported mixed experiences with the food, including delays, rubbery prawns, and average dining quality, though the breakfast buffet is generally well-received.

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