Super Townhouse Hills Palace
12/11, Super Townhouse Hills Palace, Commercial Rd, Charing Cross, Upper Bazar, Ooty, Tamil Nadu 643001
Gumo's take
Super Townhouse Hills Palace is a budget-friendly, centrally located hotel in Ooty, ideal for travelers seeking convenience and value. It is known for its proximity to the main market, restaurants, and popular attractions like the Government Botanical Gardens. The hotel offers simply furnished rooms with basic amenities, a 24-hour front desk, and a restaurant and bar on-site. Guests frequently praise the friendly staff, clean rooms, and convenient location, though some note limitations in room size and noise from nearby areas.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 72
- Staff & Service
- 76
- Room Comfort & Cleanliness
- 68
What guests love
- Convenient central location with easy access to shopping, dining, and major attractions like the Government Botanical Gardens.
- Friendly and helpful staff, with several reviews specifically mentioning Mr. Binu for his exceptional service.
- Clean and well-maintained rooms, with many guests noting the tidiness and recent renovations.
Worth knowing
- Noise issues reported in some rooms, particularly from a pressure water motor and nearby bar, affecting sleep quality.
- Bathroom cleanliness and maintenance concerns, with a higher number of negative sentiment reviews in this category.
- Limited room size and lack of ventilation in some rooms, making them less comfortable for families or extended stays.
- Occasional issues with check-in delays and unexpected charges, as noted in a few negative reviews.
Amenities
- Wi-Fi
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (extra charge)
- Car rental onsite
- Local shuttle
- Pet-friendly
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Front desk (24 hour)
- English
- Hindi
Common questions
Is the hotel located near popular attractions and shopping areas?
Yes, Super Townhouse Hills Palace is centrally located in Ooty and is close to the main market, restaurants, and popular attractions like the Government Botanical Gardens, which is a 14-minute walk away.
How is the cleanliness of the hotel, especially the bathrooms?
The hotel is generally clean and well-maintained, with many guests praising the tidiness and recent renovations. However, there are notable concerns about bathroom cleanliness and maintenance, with more negative reviews in this category.
Does the hotel have on-site dining options?
Yes, the hotel has a restaurant and a bar on-site, making it one of the few hotels in the area with these facilities. Guests also frequently mention the availability of room service.
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