The Majestic Crown
The Majestic Crown, 959, Westbury Road, Mysuru - Ooty Rd, Ooty, Tamil Nadu 643001
Gumo's take
The Majestic Crown in Ooty is a mid-range hotel known for its friendly staff and convenient location near major attractions like Ooty Hill Station and the Botanical Garden. While guests appreciate the helpful service and basic amenities like free breakfast and room service, the hotel faces recurring complaints about cleanliness, room maintenance, and inconsistent food quality. It suits budget-conscious travelers seeking a straightforward stay with good service, though it may not meet expectations for luxury or high-end hospitality.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 62
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 58
What guests love
- Helpful and friendly staff, with several reviews specifically praising individuals like Mr. Ibrahim and Mr. Dinesh for their exceptional service.
- Convenient location within walking distance to Ooty Hill Station and other key attractions.
- Basic amenities like free breakfast, room service, and 24-hour front desk are consistently mentioned as positives.
Worth knowing
- Recurring complaints about cleanliness, including dirty or poorly maintained rooms, stained bedding, and unhygienic bathrooms.
- Issues with room maintenance, such as broken fixtures, lack of hot water, and uncomfortable furnishings like old mattresses.
- Inconsistent food quality, particularly with breakfast and restaurant meals, leading to dissatisfaction among guests.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
Common questions
Is breakfast included at The Majestic Crown in Ooty?
Yes, free breakfast is included at The Majestic Crown. It is mentioned as a consistent positive, with a breakfast buffet also available for guests.
What are the common guest complaints about the hotel?
Common complaints include issues with cleanliness, such as dirty or poorly maintained rooms and unhygienic bathrooms, as well as inconsistent food quality in the restaurant and for breakfast.
How is the service at The Majestic Crown?
The service is highly praised, with many guests specifically mentioning friendly and helpful staff, including individuals like Mr. Ibrahim and Mr. Dinesh, who are noted for their exceptional service.
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