The Monarch

CP92+C9Q The Monarch, Have Lock Road, near Police Quarters, Police Quarters, Pudumund, Ooty, Tamil Nadu 643001

3-star property★ 3.8 · 1,761 reviews analysed
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Gumo's take

The Monarch in Ooty is a 3-star hotel known for its scenic hilltop location and nostalgic charm, often associated with Bollywood actor Mithun Chakraborty. It offers spacious rooms, a peaceful ambiance, and a range of amenities including an indoor pool, fitness center, and restaurant. While praised for its hospitality and views, the hotel faces criticism for outdated facilities and inconsistent cleanliness, particularly in bathrooms. It suits travelers seeking a tranquil retreat with a touch of old-world elegance.

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How guests rate it

Location
85
Facilities
58
Staff & Service
78
Room Comfort & Cleanliness
62

What guests love

  • Staff are generally friendly and helpful, with several guests specifically mentioning Mr. Kumar and Mr. Krishnamoorthy for their exceptional service.
  • The hotel's location on a hilltop offers stunning views of Ooty and surrounding tea plantations, making it a peaceful and scenic retreat.
  • The property has a unique charm and historical appeal, with some guests noting its nostalgic connection to Mithun Chakraborty.

Worth knowing

  • Bathrooms are a significant weakness, with multiple reviews highlighting mold, poor hygiene, and outdated fixtures.
  • Rooms and common areas are described as old and in need of renovation, with some guests noting a dated 1980s aesthetic.
  • Food quality is mixed, with some guests finding it overpriced and inconsistent, and a few even reporting food poisoning.
  • Service can be inconsistent, with complaints about slow response times, lack of availability for basic amenities like heaters, and poor communication.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Concierge
  • Full-service laundry
  • Elevator
  • Housekeeping (daily)
  • Indoor pool
  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Refrigerator in some rooms
  • Coffee maker in some rooms
  • Minibar in some rooms

Common questions

What are the main strengths of The Monarch in Ooty?

The Monarch is known for its scenic hilltop location with stunning views of Ooty and tea plantations, friendly and helpful staff (notably Mr. Kumar and Mr. Krishnamoorthy), and a nostalgic charm with historical appeal, including a connection to Bollywood actor Mithun Chakraborty.

What are the key limitations or issues guests have reported about the hotel?

Guests have reported outdated facilities, particularly in the bathrooms, which often have mold, poor hygiene, and old fixtures. Some also mentioned inconsistent cleanliness and mixed food quality, with a few cases of overpricing and even food poisoning.

What amenities are available at The Monarch?

The hotel offers a range of amenities including an indoor pool, fitness center, sauna, spa, restaurant, bar, free breakfast, 24-hour front desk, free Wi-Fi, free parking, and room service. It also provides a concierge, laundry service, and local shuttle options.

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