The Silent Retreat Ooty by VOYE HOMES

The Silent Retreat Ooty by VOYE HOMES, 193B, P. O, Pudumund, Ooty, Tamil Nadu 643007

★ 4.6 · 753 reviews analysed
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Gumo's take

The Silent Retreat Ooty by VOYE HOMES is a serene, nature-focused property ideal for travelers seeking a peaceful escape in a scenic hilltop setting. Known for its panoramic valley views and tranquil ambiance, it appeals to families and couples looking for a quiet retreat. While the property offers unique features like 24-hour room service and a restaurant, guest feedback highlights variability in room quality and cleanliness, with some rooms falling short of expectations. Despite mixed reviews on pricing and amenities, the hotel is praised for its hospitality and picturesque surroundings.

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How guests rate it

Location
88
Facilities
72
Staff & Service
82
Room Comfort & Cleanliness
68

What guests love

  • Tranquil and scenic location with panoramic valley views, ideal for nature lovers and peaceful getaways.
  • 24-hour room service and restaurant, which are rare amenities in the area.
  • Friendly and helpful staff, with several guests specifically mentioning individuals like Gokul, Yuvraj, and Nithil for their support.

Worth knowing

  • Inconsistent room quality and cleanliness, with some guests reporting issues like dampness, poor ventilation, and unclean linens.
  • High prices for rooms and amenities, with some guests feeling the cost does not match the quality provided.
  • Poor condition of approach roads and lack of proper infrastructure in some areas of the property.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Outdoor pool
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning in some rooms
  • Kitchen in some rooms
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Accessible
  • English
  • German
  • Hindi

Common questions

Does the hotel offer 24-hour room service?

Yes, The Silent Retreat Ooty by VOYE HOMES is one of the few hotels in the area with 24-hour room service, making it a unique and convenient option for guests.

What are the main issues guests have reported about the rooms?

Some guests have reported issues with room quality and cleanliness, including dampness, poor ventilation, and unclean linens, though the hotel does offer air conditioning in some rooms.

Is breakfast included, and what do guests say about it?

Yes, breakfast is included and guests have largely praised the breakfast buffet, with positive feedback being more common than negative.

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