Tulips elkhill resort
Tulips elkhill resort, 81, Elk Hill Rd, near Sterling Hotel, R.K.Puram, Ramakrishnapuram, Ooty, Tamil Nadu 643001
Gumo's take
Tulips Elkhill Resort in Ooty is a budget-friendly property known for its scenic hilltop location and panoramic views of Ooty. While some guests praise the view and occasional helpful staff like Shobana and Vinoth, the hotel suffers from recurring issues with room maintenance, cleanliness, and poor service. Negative reviews frequently cite unclean rooms, malfunctioning facilities, and indifferent or rude staff. Despite its location near popular attractions like the Government Rose Garden, the overall experience is inconsistent, with many guests warning against booking due to misleading online photos and poor upkeep.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 42
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 38
What guests love
- Scenic hilltop location with panoramic views of Ooty, especially during sunrise and sunset.
- Some staff members, like Shobana and Vinoth, are noted for being helpful and friendly.
Worth knowing
- Recurring complaints about unclean and poorly maintained rooms, including dirty linens, dampness, and broken fixtures.
- Poor service quality, with many guests reporting unresponsive or rude staff and unresolved complaints.
- Issues with basic amenities like non-functional Wi-Fi, heaters, and room facilities.
Amenities
- Wi-Fi
- Game room
- Front desk (24 hour)
- Full-service laundry
- Fitness center
- Kitchen
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Pet-friendly
Common questions
Is the hotel clean and well-maintained?
No, the hotel has recurring complaints about cleanliness and maintenance, with many guests reporting unclean rooms, dampness, and broken fixtures. Cleanliness has a strong negative sentiment with 226 negative reviews compared to only 56 positive ones.
How is the service quality at Tulips Elkhill Resort?
Service quality is inconsistent, with many guests reporting unresponsive or rude staff and unresolved complaints. The sentiment for service is heavily negative, with 354 negative reviews compared to 268 positive ones.
What are the nearby attractions and how far are they from the hotel?
The hotel is located 8 minutes by car from the popular Government Rose Garden in Ooty. Its hilltop location also offers panoramic views of the surrounding area, especially during sunrise and sunset.
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