Tulips valleyview Resort

Tulips valleyview Resort, 14/12, Achanakkal Road, Ketti, post, Ooty, Tamil Nadu 643215

3.3 · 2,168 reviews analysed
Tulips valleyview Resort – photo 1
Tulips valleyview Resort – photo 2
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Tulips valleyview Resort – photo 4

Gumo's take

Tulips Valley View Resort in Ooty is a budget-friendly accommodation known for its scenic valley views and convenient location for car travelers. While some guests praise the peaceful atmosphere and view from the rooms, the hotel suffers from recurring issues like poor room maintenance, unhygienic conditions, and inconsistent service. It is best suited for travelers prioritizing location and view over comfort and reliability.

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How guests rate it

Location
72
Facilities
38
Staff & Service
35
Room Comfort & Cleanliness
32

What guests love

  • Scenic valley views from the rooms and surrounding area
  • Convenient location for travelers with their own vehicles

Worth knowing

  • Poor room maintenance and cleanliness, with frequent complaints about mold, dirt, and unhygienic conditions
  • Unprofessional and unresponsive staff, including rude behavior and failure to address guest complaints
  • Overpriced amenities and food, with reports of misleading online photos and descriptions
  • Lack of basic amenities like drinking water and functioning hot water in rooms

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Kitchen
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Pet-friendly

Common questions

Is the hotel suitable for families with children?

Yes, the hotel is kid-friendly and has a kids' club, making it suitable for families. However, some guests have reported issues with room maintenance and cleanliness, which may affect the overall experience for families.

How is the service quality at the hotel?

The service quality is mixed, with 250 negative sentiments reported compared to 161 positive ones. Some guests have mentioned unprofessional and unresponsive staff, including rude behavior and failure to address complaints.

Are there any issues with room cleanliness and maintenance?

Yes, the hotel has frequent complaints about poor room maintenance and unhygienic conditions, including mold, dirt, and issues with geysers. These concerns are reflected in the data with 130 negative sentiments related to cleanliness and 87 negative sentiments about the rooms.

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