WelcomHeritage Fernhills Royal Palace
WelcomHeritage Fernhills Royal Palace, Ferrnhills Post, Ooty, Tamil Nadu 643004
Gumo's take
WelcomHeritage Fernhills Royal Palace is a 19th-century heritage hotel in Ooty, once the summer palace of the Mysore Maharajas. Known for its colonial architecture, sprawling 50-acre grounds, and royal ambiance, it offers a unique blend of history and luxury. While the hotel is praised for its grandeur, location, and some positive aspects like food and staff friendliness, it also faces criticism for poor maintenance, inconsistent service, and outdated facilities. Best suited for travelers seeking a royal experience and those who appreciate historical charm over modern comforts.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 65
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 70
What guests love
- Historic and regal ambiance with colonial architecture and royal heritage
- Spacious and well-furnished suites with antique furnishings and private amenities like Jacuzzis
- Excellent food quality and unique dining experiences in a vintage setting
- Secluded and scenic location with lush green surroundings and proximity to Ooty's main attractions
Worth knowing
- Poor maintenance of rooms and facilities, including dampness, musty smells, and non-functional heating
- Inconsistent and slow service, with poorly trained staff and limited responsiveness
- Hot water availability restricted to specific hours, and outdated in-room amenities
- Limited and repetitive food options, especially during low occupancy periods
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Bicycle rental
- Horseback riding
- Game room
- Kid-friendly
- Babysitting
- Activities for kids
- Hot tub
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
Does the hotel provide free breakfast?
Yes, the hotel offers free breakfast as part of its amenities.
Are the rooms well-maintained and modern?
No, the hotel faces criticism for poor maintenance, including dampness, musty smells, and outdated facilities.
Is there a restaurant available on-site?
Yes, the hotel has a restaurant and offers unique dining experiences in a vintage setting.
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