Ark Resorts
Ark Resorts, Civil Lines, Pachmarhi, Pachmarhi Cantt, Madhya Pradesh 461881
Gumo's take
Ark Resorts in Pachmarhi is a mid-range property known for its scenic location, spacious rooms, and warm hospitality. It is particularly favored by families, couples, and groups seeking a peaceful retreat in a green, serene environment. While the food is consistently praised for its quality and variety, some guests have noted inconsistencies in service and room maintenance. The hotel is well-suited for travelers who prioritize ambiance and location over ultra-modern facilities.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 76
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious and well-maintained rooms with scenic views, especially in the Deluxe and Royal categories.
- High-quality, flavorful food with a focus on fresh, homemade meals, including breakfast options that guests frequently praise.
- Friendly and helpful staff, particularly Mr. Hasan and Mr. Sandeep Thakur, who are often highlighted for their warm service and responsiveness.
Worth knowing
- Inconsistent service quality, with some guests reporting unresponsive or unprofessional behavior from staff, including the owner and reception.
- Issues with room amenities such as non-functional landlines, TVs, and exhaust fans, which have been reported in multiple reviews.
- High prices for certain services and amenities, such as the bonfire and buffet breakfast, which some guests found overpriced for the value provided.
- Problems with cleanliness and maintenance in some rooms, including damp conditions, dirty linens, and the presence of pests like mice and monkeys.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Air conditioning
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Kid-friendly
- Massage
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
What are the key strengths of Ark Resorts in terms of dining and service?
The hotel is known for its high-quality, flavorful food with a focus on fresh, homemade meals, especially praised for breakfast. The service is generally friendly and helpful, with staff like Mr. Hasan and Mr. Sandeep Thakur often highlighted for their warm and responsive assistance.
Are there any notable issues with room maintenance or cleanliness at Ark Resorts?
Yes, some guests have reported issues with room maintenance, such as non-functional landlines, TVs, and exhaust fans. Additionally, there have been complaints about cleanliness, including damp conditions, dirty linens, and the presence of pests like mice and monkeys.
Is Ark Resorts suitable for families and couples?
Yes, the hotel is well-suited for families, couples, and groups, with spacious rooms and a peaceful, scenic environment. It is particularly favored for its ambiance and location, making it a good choice for travelers seeking a serene retreat.
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