Hotel Utkarsh and Restaurant Pachmarhi
Hotel Utkarsh and Restaurant Pachmarhi, Shubhas Rd, Pachmarhi, Pachmarhi Cantt, Madhya Pradesh 461881
Gumo's take
Hotel Utkarsh and Restaurant Pachmarhi is a budget-friendly, all-suite hotel in the heart of Pachmarhi, known for its spacious rooms, in-house restaurant, and convenient location near the market and transportation hubs. It is particularly popular for family events and weddings, with a large banquet hall and open lawn. While many guests praise the cleanliness, service, and food, others report issues with room maintenance, amenities, and inconsistent service quality. The hotel is best suited for travelers seeking a basic, no-frills stay with local convenience.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 60
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 62
What guests love
- Spacious and well-maintained rooms with modern amenities, praised for cleanliness and comfort by many guests.
- Convenient central location, close to the market, bus stand, and local attractions.
- Positive feedback on the in-house restaurant, with many guests highlighting the freshness and taste of the food.
Worth knowing
- Reports of poor room maintenance, including broken beds, damaged mattresses, and malfunctioning AC units.
- Inconsistent service quality, with some guests describing rude or unprofessional staff behavior.
- Issues with cleanliness in certain rooms and bathrooms, including dirty linens and unhygienic conditions.
- Lack of essential amenities in some rooms, such as Wi-Fi, TV, and functioning electrical sockets.
Amenities
- Wi-Fi (extra charge)
- Wi-Fi in public areas
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Massage
- Hair salon
- Doctor on call
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Restaurant
- Table service
- Room service
- Breakfast (extra charge)
- Bicycle rental (extra charge)
- Kid-friendly
- Parking (extra charge)
- Self parking (extra charge)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Not accessible
- Accessible parking
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel suitable for families, and does it offer any special facilities for them?
Yes, the hotel is family-friendly and even popular for family events and weddings. It has a large banquet hall, open lawn, and pet-friendly policies with an extra charge for pets.
What do guests commonly say about the service quality at Hotel Utkarsh?
Guests have mixed experiences with service quality—43 positive and 37 negative mentions. Some praise the service, while others report inconsistent or unprofessional behavior from staff.
How is the food at the in-house restaurant, and is breakfast available?
The in-house restaurant is positively reviewed for the freshness and taste of its food. Breakfast is available but comes at an extra charge, and guests have praised it in 16 positive mentions.
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