Pandav Retreat

Pandav Retreat, South Civil Lines, Pachmarhi, Pachmarhi Cantt, Madhya Pradesh 461881

4.5 · 1,047 reviews analysed
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Gumo's take

Pandav Retreat in Pachmarhi is a boutique hotel known for its exceptional service, kid-friendly amenities, and serene natural surroundings. Guests frequently praise the staff's hospitality, particularly individuals like Shivam Agrawal and Jeetu Rajput, who are noted for their attentiveness and proactive support. The hotel's standout features include a hot tub, a Jacuzzi, and a restaurant with a strong reputation for vegetarian cuisine. While the property is praised for cleanliness and room comfort, some guests have reported issues with room maintenance and service delays. Overall, it is a popular choice for families and couples seeking a peaceful retreat near Pachmarhi's natural attractions.

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How guests rate it

Location
85
Facilities
78
Staff & Service
91
Room Comfort & Cleanliness
82

What guests love

  • Exceptional service and hospitality, with staff like Shivam Agrawal and Jeetu Rajput frequently highlighted for their attentiveness and support.
  • Kid-friendly amenities and a reputation for being a great family-friendly property.
  • High-quality vegetarian food and a well-regarded restaurant with a rooftop dining option.

Worth knowing

  • Some rooms reported poor maintenance, including issues with bedding, blinds, and cleanliness.
  • Service delays and slow room service were noted in several negative reviews.
  • Issues with dining facilities, including limited seating and monkey-related disruptions.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Activities for kids
  • Hot tub
  • Parking (free)
  • Self parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Not accessible
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Bicycle rental (free)
  • Horseback riding
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • Air conditioning
  • Kitchen
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Is the hotel suitable for families with children?

Yes, Pandav Retreat is considered a great family-friendly property, offering kid-friendly amenities and activities for children, making it a popular choice for families.

What are the dining options like at Pandav Retreat?

The hotel has a well-regarded restaurant with a strong reputation for vegetarian cuisine and a rooftop dining option. However, some guests have noted limited seating and occasional disruptions from monkeys.

How is the service quality at Pandav Retreat?

The service is highly praised, with exceptional hospitality being a key strength. Staff members like Shivam Agrawal and Jeetu Rajput are frequently highlighted for their attentiveness and proactive support.

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