Premier Residences Phu Quoc Emerald Bay Managed by Accor

Premier Residences Phu Quoc Emerald Bay Managed by Accor, Bãi Khem, Phú Quốc, An Giang, Vietnam

5-star property 4.8 · 15,510 reviews analysed
Premier Residences Phu Quoc Emerald Bay Managed by Accor – photo 1
Premier Residences Phu Quoc Emerald Bay Managed by Accor – photo 2
Premier Residences Phu Quoc Emerald Bay Managed by Accor – photo 3
Premier Residences Phu Quoc Emerald Bay Managed by Accor – photo 4

Gumo's take

Premier Residences Phu Quoc Emerald Bay Managed by Accor is a 5-star beachfront resort located on Phu Quoc Island, offering spacious, modern rooms with private balconies and direct access to the pristine Khem Beach. It is best suited for families, couples, and groups seeking a mix of luxury and tropical relaxation. While the hotel is praised for its beautiful location, clean rooms, and friendly staff, some guests have reported inconsistencies in service, maintenance issues, and limited availability of amenities like sun loungers and dining options.

Get your personal match score

Run a live research on Premier Residences Phu Quoc Emerald Bay Managed by Accor — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.

Research this stay

How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Prime beachfront location with access to one of the most beautiful beaches in the world
  • Spacious and modern rooms with private balconies and high-quality amenities
  • Friendly and helpful staff, with many guests praising the professionalism and responsiveness of the team
  • Complimentary shuttle service to nearby attractions like Sunset Town and the Symphony of the Sea show

Worth knowing

  • Inconsistent service quality, with some guests reporting unresponsive or unhelpful staff during peak times
  • Maintenance and cleanliness issues in some rooms and facilities, including mold, plumbing problems, and rodent concerns
  • Limited availability of sun loungers and pool towels during busy periods, leading to overcrowding
  • Some guests found the food and dining options to be overpriced or lacking variety, especially during breakfast and dinner

Amenities

  • Free Wi-Fi
  • Free breakfast
  • Free parking
  • Accessible
  • Outdoor pool
  • Air-conditioned
  • Laundry service
  • Business centre
  • Pet-friendly
  • Beach access
  • Room service
  • Child friendly
  • Restaurant
  • All-inclusive available
  • Airport shuttle
  • Spa
  • Fitness centre
  • Bar
  • Smoke-free

Common questions

Does the hotel offer beach access?

Yes, the hotel offers direct access to Khem Beach, one of the most beautiful beaches in the world.

Are there any reported issues with the hotel's maintenance or cleanliness?

Some guests have reported maintenance and cleanliness issues, including mold, plumbing problems, and rodent concerns in certain rooms and facilities.

Is there a restaurant on-site, and what have guests said about the food?

Yes, the hotel has an on-site restaurant. However, some guests found the food and dining options to be overpriced or lacking variety, especially during breakfast and dinner.

People also searched for