Sol by Meliá Phu Quoc
4XWG+GPF Sol by Meliá Phu Quoc, Island, Commune, ĐT 975, Đường Bào, Phú Quốc, An Giang, Vietnam
Gumo's take
Sol by Meliá Phu Quoc is a 5-star beachfront resort offering spacious rooms, a large pool, and a peaceful atmosphere ideal for families and couples seeking relaxation. Guests consistently praise the friendly and professional staff, the quality of food and dining options, and the all-inclusive services. While the hotel is well-maintained and centrally located near Phu Quoc’s attractions, some guests have noted inconsistencies in room maintenance and service expectations not always matching the 5-star branding.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 80
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised staff service, with many guests specifically thanking individuals like Quyên, Vinh, and Trent for their professionalism and attentiveness.
- Positive feedback on dining experiences, including breakfast buffets and restaurant quality, with particular mention of the variety and freshness of food.
- Well-maintained pool area and beach access, with many guests highlighting the relaxing and scenic environment.
Worth knowing
- Some guests reported issues with room maintenance, including mold, faulty air conditioning, and cleanliness concerns.
- A few reviews criticized the hotel’s marketing as misleading, particularly regarding the beach quality and 5-star expectations.
- A few complaints about communication barriers with staff, especially for non-Vietnamese speaking guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (free)
- Private car service (extra charge)
- Car rental onsite
- Business center
- Meeting rooms
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator
- Coffee maker in some rooms
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Beach front
- Bicycle rental (extra charge)
- Snorkeling
- Boutique shopping
- Kid-friendly
- Activities for kids
- Kids' club
- Outdoor pool
- Adult-only pool
- Lifeguard
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Doctor on call
- English
- Filipino
- French
- Italian
- Mandarin
- Spanish
- Vietnamese
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
What are the main strengths of Sol by Meliá Phu Quoc?
The hotel is highly praised for its friendly and professional staff, excellent dining experiences including a quality breakfast buffet, and a well-maintained pool and beach area. Guests also appreciate the all-inclusive services and the peaceful, scenic environment ideal for relaxation.
Are there any common issues guests have reported with the hotel?
Some guests have noted issues with room maintenance, such as mold and faulty air conditioning, as well as occasional cleanliness concerns. A few reviews also mentioned that the hotel's marketing may not fully match the 5-star expectations, particularly regarding the beach quality and service consistency.
What amenities are available at Sol by Meliá Phu Quoc?
The hotel offers a wide range of amenities, including free Wi-Fi, 24-hour front desk service, a business center, meeting rooms, a fitness center, a full-service laundry, a convenience store, and free parking. It also provides an airport shuttle, car rental services, and a variety of dining and wellness options.
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