The Fives Beach Hotel & Residences
The Fives Beach Hotel & Residences, Predio El Limonar, Xcalacoco Fracción 1, 77710 Playa del Carmen, Q.R., Mexico
Gumo's take
The Fives Beach Hotel & Residences is a tropical, all-inclusive resort in Playa del Carmen known for its lush jungle setting, multiple pools, and exceptional service. Guests praise the food quality, family-friendly activities, and standout staff like Christian, Oscar, and Fatima. While the beach has limitations due to seaweed and rocky terrain, the resort’s internal amenities and immersive cultural experiences like La Casa de Rosa make it a top choice for families and weddings.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 88
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional staff service with personalized attention and frequent shoutouts to individuals like Christian, Oscar, and Fatima
- High-quality food across multiple dining options, including standout experiences like La Casa de Rosa cooking classes
- Family-friendly activities and entertainment, including nightly shows and kids' programming
Worth knowing
- Beach limitations including seaweed, rocky terrain, and limited swimming comfort
- Some room issues reported, including musty smells, cold water in hot tubs, and lack of storage space
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- All inclusive available
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Pool
- Outdoor pool
- Adult-only pool
- Wading pool
- Lifeguard
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Kitchen
- Refrigerator
- Microwave
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Beach access
- Tennis
- Snorkeling
- Scuba
- Watercraft rental (extra charge)
- Water skiing
- Game room
- Nightclub
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- English
- Spanish
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is The Fives Beach Hotel & Residences family-friendly?
Yes, the hotel is family-friendly, offering a range of activities and entertainment for children, including nightly shows and kids' programming, making it a great choice for families.
What are the limitations of the beach at The Fives Beach Hotel & Residences?
The beach has some limitations, including seaweed, rocky terrain, and limited comfort for swimming, though the resort offers excellent internal amenities to compensate.
What kind of service can guests expect at The Fives Beach Hotel & Residences?
Guests can expect exceptional service with personalized attention, and many have specifically praised staff members like Christian, Oscar, and Fatima for their outstanding hospitality.
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